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05/28/2021Provided by YP.com
They were quick to respond to my requests and very informative during their routine upkeep. I had noticed an increase in insects after doing to yard work near the front of my house. They proposed a quick and effective solution and addressed my concerns, as I have two young children (3 and 1) as well as a dog. Will absolutely continue to use them.
05/25/2021Provided by YP.com
Very knowledgeable & professional.
03/15/2021Provided by YP.com
Wyatt was our technician today and during the last visit. He was very thorough and gave advice for future treatments to follow up on a project we are having done with our home.
07/24/2018Provided by YP.com
Jeremy Bottoms was our Technician. Jeremy took the time to listen to our concerns about the different types of insects we are seeing in and outside of our home. He was very courteous and took extra precautions while spraying around the inside of our home, with a busy household of 2 children and 2 dogs. Jeremy also fully explained what treatments he used both prior to and after his service. We are looking forward to a insect free home.
02/14/2018Provided by YPmobile
Great product and service with expert professionals like Christopher Tame!
01/16/2018Provided by YP.com
Bill Hawkins was punctual, knowledgeable, & extremely courteous. He took his time, and was thorough even in this abnormally frigid weather. The company is lucky to have such a dedicated professional.
12/06/2017Provided by YP.com
Terrill Miller was my technician, he is very pleasant. His expertise, professionalism, and promptness shows that he enjoys his job. He is a pleasure to work with.
11/29/2017Provided by YP.com
I was made aware of this company by a family member that had an ant problems, such as I did. I was advised that the initial treatment was a $99 special depending on the results, then I would either agree and sign a contract or not sign because I did not want the service. After the initial treatment, I noticed ants in the home, as well as other insects which I was advised by the technician that I should not see any bugs. I called the next day and advised. A tech was sent back out 5 weeks later, with no notice and her demanded payment. I told him that I was not happy with service and he said if you don't want the service, then I have to pay the full price for the trial service. the tech left. Another came about a week later, again, no notice. He asked for payment, I refused. The second tech advised that they do not use the 'strong stuff' unless you complain. I was harassed and provided inaccurate information. Told them I should not have to pay for a service that I do not want and did not have. They continued to harass. I told them I was going to file a complaint. I would make payments, but I should not have to. When I told the person that I spoke with last, woman, about the less stronger chemical used, she said that he was fired.
11/09/2017Provided by YP.com
Derek R was my tech yesterday. He is a personable, friendly guy. He gave me some tips to look out for around the property and explained why his ideas were good for my situation. I hope he becomes my regular tech.
10/24/2017Provided by YP.com
Charles was my service pro and he was great. Very nice and knowledgeable . Friendly considerate guy .. highly reccomended
10/09/2017Provided by YP.com
Charles was my most recent service pro. He was very thorough, answered all my questions, offered suggestions, and was friendly and courteous.
09/25/2017Provided by YP.com
Lionel Weller came and serviced our home and was polite and seemed to know what he was talking about and did an excellent job.
09/13/2017Provided by YP.com
My technician was Terrill Miller and he was very professional and polite. He came to my door, introduced himself and explained why he was there and what he would do. I watched him do his work and he was very exceptional. I am pleased with him and Aptive.
08/26/2017Provided by YP.com
Excellent pest control system. Courteous technicians and neat and clean operation. Arrive on time with proper advance notice.
08/14/2017Provided by YP.com
Very pleased with the service I received from Richard. I mentioned two areas of concern and he made sure to address these issues. I haven't seen the two spiders or their webs since the treatment last month!
10/24/2016Provided by YP.com
Jackie Zastrow was here yesterday for a quarterly service. She called 30 minutes in advance and was very friendly, professional, and on time. She went around and checked for bees nests, as I know we had at least one up high.
08/11/2017Provided by YP.com
I've been using Aptive for about a year after switching from another company. Christopher Tame is my service rep and does a great job. Very professional, friendly and takes the time to listen and explain treatment for all of my areas of concern.
08/08/2017Provided by YP.com
Jackie Zastrow went above and beyond a service call to my home to help me straighten out a billing issue I had. Over the past month I left multiple messages via phone and voiced my concern to several other service reps who came to my home regarding the issue with no resolution. I thought I would try one last time and mentioned it to Jackie. Within 15 minutes she had it straightened out. Thank you so much Jackie. I hope your company values your commitment.
08/07/2017Provided by YP.com
Far exceeded my expectations: Chris asked me appropriate questions in order to understand my particular problems and gave me good information. I was very pleased with his service and look forward to continuing with Aptive.
03/22/2017Provided by YP.com
I had some issues with pests even after the regular service was done. I spoke to the customer care and they sent
JaquanLane. He did a thorough job. He patiently listened to all my concerns and took care of it. I would highly recommend Aptive.
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- Pest Control Services