Alamo Rent A Car

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I do not have the time to count how many times I have rented vehicles from this National location. Let's just say enough times to maintain an executive elite status for many years. This is a great group of people providing a fabulous service with excellent vehicles in both choice and quality. The Emerald Aisle staff is without a doubt the most helpful in the car rental industry. KUDO's to all!



I just noticed this is for ALAMO. For whatever reason, this has been re-routed to this comment page. My comments are for the National Car Rental Oittsburgh International Airport location. Not an Alamo renter.

Rented a car from them to drive one way home from Pittsburgh airport. I was in a hurry and didn't check the car for damages (who does anyway when renting a car?). Upon arriving at my drop off location, I was blamed for small damages to the car that I didn't make. Lesson learned: Check your rental before leaving to have proof of the condition. 1 star rating for dishonest people an that location.



EDIT: Issue resolved in my favor. Thanks to kind people at National for helping me.

Great rental experience with the folks at the counter in Pittsburgh, very friendly and professional. the van was a great option, loaded and very nice. the only glitch in the whole rental was the cord for the GPS did not work so I had to purchase one, other than that great rental!

I came into the airport with my two young children late at night the day after Christmas. I was worried about driving to Erie in the snow since I live in Southern California. Steve really hooked me up. Gave me an upgrade to a great car that was really reliable. He was courteous and quick. We really appreciated it!