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Nori N.

11/04/2016

Provided by YP.com

Review for Dr. Matthew Grafenberg with PinehurstSurgical Clinic

On 10-31-2016 I had an appointment with Dr. Matthew Grafenberg about an ongoing issue with my ear, nose and throat. I was not happy at all with my visit! He was nice enough but he was rushing to get to his next patient. He gave me some numbing medicine which had my throat closing up and he did not take it seriously. Now the main issue I was coming to him for was my throat closing up and the numbing medicine made that worse. I did not have an issue with him giving me the numbing medicine, what I have a problem with is the lack of concern. I felt like I was going to lose consciousness or die! Him and his staff may experience that reaction five times a day but I don’t and I already told them I’m having problems with that issue. I was told that the medicine would numb my throat not make it so tight that I could barely breath! They said that the numbing medicine would wear off and it did and I could breathe better but what if I passes out or worse! He rushed to give me his diagnosis while I was in obvious distress and could barely think instead of coming back later. If all of that is not bad enough I think his diagnosis was wrong and or there was another issue that he did not bother to consider because he wanted to make the appointment quick and move on. Now I’m not saying that he had to spend a lot of time on me but spend enough time to make the right diagnoses, explain the condition and answer your patient’s questions, while they are not in distress! Don’t just throw a pamphlet at them and send them on their way. I waited a long time to see an ear, nose and throat Doctor and because I don’t trust a Doctor who rushes to make a diagnosis I must find another Doctor to see. If a Doctor does not have enough time to see patients than don’t except them. I would not recommend Dr. Matthew Grafenberg at all!
P.S. I took my daughter to see Dr. Carl Berk who also works at Pinehurst Surgical Clinic, he was basically the same as Dr. Grafenberg. I would not recommend him either!

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Fax: 910-295-0244

TollFree: 800-755-2500

Categories
Physicians & Surgeons, Physicians & Surgeons, Otorhinolaryngology (Ear, Nose & Throat), Physicians & Surgeons, Surgery-General
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