United Tire & Service

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The people there are nothing but liars. I had two bad experiences with them. The first incident was when I had to go back to get my tires switched after six months (as they had promised "free tire rotations" every 6000 miles). The tires had started to wear off on one side by then...and when I inquired, they said it was because they didn't "align" the new tires/wheels when I purchased through them six months back. (they didn't tell me anything about alignment that time) - and this time I had to pay for the alignment and the tire rotation!



Two months later, I was unfortunate enough to go back to them for an engine oil leak. They took a diagnostic test and charged me $45 and "promised" to consolidate that if I had my car repaired by them. They printed out a quote of $1580 for changing my front right wheel axle and repairing the oil leak. - when nothing was wrong with my axle. They said that the oil leak has damaged my axle, and if not repaired it could cause an accident! Shocked at the quote, I drove off from goodyear without getting the repair done. Now my car started making squeaky noise from the front wheels. The noise was so loud that bystanders on the streets would notice my car coming. I took my car to a different shop the next day, and they gave me a quote of $780 for repairing the engine oil leak. And when I inquired about the "damage to the axle", the mechanic said that somebody bent the metal structure near the axle - which was causing the noise. In short, these scammers tried to rip me off!

I recently took my 2006 dodge caravan to the dealer (suppse to be the experts) for a check engine light. the first time there they told me a needed a sensor that cost 439.00 dollars! Of course they told me it wasn't under warranty. I left the dealer three blocks later the same light was back on!!! After three more days with my vehicle, I was told that I needed a computer.1200.00 dollars!! (NOT covered by warranty). After some double talking and no real answers from the service manager..I conceded and let them put the computer in,and was told this would definetly fix my car. I picked the car up two days later the light came back on!! (NOW IM REALLY MAD). I returned to the dealer told them the light was back on! Then they tell me it will be a couple of days to look at it!! ARE YOU KIDDING ME!! After some screaming and yelling I took my car out of there. My neighbor told me about bustleton tire and service and how good and honest they are. I took my car there. The guys up front were very accomodating,and said they had run into these types of situations before. They took my car in and in about two hours had found my problem. (A WIRE RUBBING AGAINST THE ENGINE) At first I was sceptical. Shouldn't the so called experts had found this!!! They charged me 24.95 to repair the wire! I have been driving the car for over three months (NO CHECK ENGINE LIGHT!!!!) I found MY EXPERTS!! I will never go anywhere else again for anything!!! I really feel like this is the BEST place to get your car serviced!