Metro by T-Mobile

Write a Review267-272-7138

CLOSED NOW - Opens at 10:00am

amazing customer service!!! Very helpful and knows a lot about products. Thank you

I went in asking for help and she was rude and obnoxious. Not at all professional or friendly. She did not care to hear what i had to say. Kept talking over me. I recommend she take up proper customer service etiquette and some manners would do her some good.

I recommend no one goes to this store. The person that is handling the customers is not at all customer friendly. She is rude and has no desire to help. For all the question we ask, her answer is "I don't know". Metro pcs management really need to evaluate who they are hiring to represent their service. We bought a cell phone from this location. When we came to charge the cell phone, the charger is not charging the phone. We told the lady about the the defective charger, she was the one that sold the cellphone to us. She completely dismissed and accused us of damaging the charger. If she has not power to help, she could have told us. Instead, she chose to be very rude and inconsiderate. I am now considering changing the service all together. Based on the level of service I received, it does not even worth one star.