Custom Property Management

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CLOSED NOW - Opens at 9:00am

My husband and I paid $80 to get approved to rent this house and then we were given the lease. First of all, from the very first phone call to the last, fees were constantly added on. The lease Agreement had an entire page regarding our pet. We were willing to pay the $300 pet fee (no problem) yet they have in the Agreement that they can without any warning give us 1 week to get rid of the dog for absolutely no reason. It named obvious reasons and then other reasons such as barking. Really? He is not an obnoxious dog yet he can't bark at all? It went on to read that they could make us get rid of the dog for other reasons not listed. This is ridiculous! As I mentioned before, our dog is NOT obnoxious but he occasionally barks and this company was not willing to budge on the wording of the Agreement. I expected Shanan to call the owner of the home and maybe find out to what extent this was meant to be or maybe even console me by saying that means excessive barking or even elaborate on the other "reasons" not listed within the Agreement. She was simply rude and not once tried to convince us to stay or offer more of an explanation.She said, I will just cancel the lease and good luck finding something else! Bye! This is NOT how you run a successful business. I wish I had the home owner's contact information so they would know how this company acts towards potential renters.