Frequently Asked Questions

How do I utilize the services of Pets at Peace?

Whether your pet passes at home or at a scheduled appointment with your veterinarian, we are here to help you. We are available 7 days a week. Simply call us at (205) 467-7695 and we will make arrangements to pick up your cherished family member. Our first question to you will be "Who is your veterinarian"?

How is my pet transported back to the cremation facility?

Your pet will be gently placed into one of our vehicles and then driven back to our cremation facility in Trussville.

How long will it take to get my pet's cremains back?

We guarantee to have your pet's cremains available for return to you within 48 to 72 hours from time of pick up. Special orders will be slightly longer.

How do I know I am getting my pet's cremains back?

We utilize a stainless steel pet tracker ID system to guarantee that your pet's cremains are returned to you.

Can I choose a different urn other than the ones which are provided with the cremation packages?

Yes. We have a large selection of urns to choose from on our website and would be happy to assist you in choosing the perfect urn for your pet.

How will I know when my pet is ready to be picked up?

Your veterinary clinic will contact you when your pet is ready to be picked up.

Why should I trust Pets at Peace with the aftercare of my pet?

Pets at Peace is a company built on trust, credibility, and compassion. We service several community veterinarians and have provided services to thousands of pet parents over the years. Our reputation is built on providing quality service at affordable prices.  All employees at Pets at Peace are dedicated to the proper treatment of the animals they care for and are hired, in part, based on the prior life experiences with animals. Our goal is to raise the standard in the pet cremation industry and to exceed the expectations of our customers.

Can I utilize the Pets at Peace service no matter who my veterinarian is?

Yes. As a customer, you have the right to pick whichever pet aftercare service company you desire. Simply tell your veterinarian you wish to have Pets at Peace pick up your pet or you may even call us directly and allow us to make the necessary arrangements. Do your homework! Some crematories in the area return pets back in a tin can or velvet bag and can take up to a week to return your pet. A paw print and lock of hair may not be included in their cremation package. 

Can I make arrangements with Pets at Peace to handle the aftercare of my pet before my pet actually passes on?

Yes. Simply call us or your veterinarian so that we can make the necessary arrangements. When the time comes to take care of your pet, we already have the information needed.

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

BM
Billy M.

11/14/2014

Provided by YP.com

These guys are a total class act. I can not even put into words how caring, professional and respectful they were during such an emotional time. Thank You Pets at Peace! R.I.P Isabella "Izzy". You are missed!

KI
Karen I.

05/14/2014

Provided by YP.com

Zoe was my first pet to be cremated and my vet uses Pets at Peace. I was so happy and surprised to receive not only my swwet Zoe's ashes in a beautiful wooden box, but a clay impression of her paw, some of her hair in a tiny bag, and a beautiful poem. I was moved to tears.... Pets At Peace did a fabulous job!

More Business Info

Pet Cremation & Care Your Furry Friend So Deserves In The Moments Of Their Final Farewell

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Pets at Peace Alabama Welcomes YouIf you are viewing our website, you may have lost your beloved pet or you are considering cremation when the time comes. Just as you have always cared about your pets health and comfort, you are concerned about a safe and humane resting place for your pet.At Pets at Peace in Trussville, Alabama, we realize that you have many choices when it comes to the aftercare services for your cherished pet. We believe that your choice for aftercare services is just as important as the vet you choose to provide care for your pet while they are living. If your veterinarian does not use Pets at Peace as their primary cremation service, just tell them you want to use us.Pets at Peace is a family-owned and operated business built on trust, reliability and high quality service. We have refined the standards of the pet cremation industry to provide you the peace of mind in your time of need. When choosing Pets at Peace, you choose a business that is honored to provide a unique service and one that will care for your pet with the honor, dignity, and compassion they deserve. People who choose Pets at Peace choose us because their pet deserves the very best.We invite you to explore our website in order to answer the many questions our clients sometimes have. If you decide that you would like to utilize our service, simply tell your veterinarian or call us directly. We are here to help you and would be privileged to assist you. Mission StatementThe mission of Pets at Peace is to facilitate meaningful ways for families to grieve their loss and to celebrate the memories of their beloved animals. In partnership with community veterinarians, the staff at Pets at Peace provides the highest quality of care for your cherished family pet.
Brands
Urns and Memorials, Casket
Payment method
master card, visa, debit, cash
Location
Look for Auto Zone and Clayton Homes
Amenities
What We Will DoWe can arrange to pick up your beloved family pet from your home (additional charge) or veterinary clinic 7 days a week.We will perform a private cremationWe will return your pet in a timely manner, typically within 48 to 72 hours after pickup.We will treat your pet with the honor, dignity, and compassion it deserves throughout the entire aftercare process.Our friendly staff is dedicated to making the passing of your family pet as easy on you as possible. We are happy to answer any questions you may have about any step of the process.Our facility has a private viewing room available for those families who wish to say one last goodbye to their pets.
AKA

Pet Cremation

Social Links
Categories
Pet Services, Crematories, Funeral Directors Equipment & Supplies, Funeral Supplies & Services, Pet Cemeteries & Crematories, Pet Cemetery Equipment & Supplies