Cricket Wireless Authorized Retailer

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This cricket wireless is running a scam. You ask for a phone like the HTC it's 49.99 they don't have anymore. Than you say OK I will take the cricket ZTE grand X they only have one and guess what it's broke.. they hurry up and give you a refund on the phone but don't give you your money back on the 50 plan + 25 activation.. when your asked for your money back the owner say it's not his problem that their phones don't work..really