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Reviews

EB
Emilia B.

09/15/2016

Provided by YP.com

I give this business a "0"... It probably have been a little higher, if they hadn't let go of the most caring, compassionate person in there office... All to cover for her (Natalia's) own mistakes... Finding out that she is the owner, blew me away... Natalia did nothing but confuse misquote, misinform, be rude to us (customers, hurting for losing their loved one), her staff, a church helping with our services... see Yelp for more information... i do not recommend this business to anyone.

J
johnmurphy

10/11/2011

Provided by YP.com
Avalon Pasadena Funeral Home a...

Avalon Pasadena Funeral Home and Creamation is Second to none in the Pasadena/San Gabriel Valley Areas... Their service was super personal, and no attention to detail was spared during our time of need... When the secratary answered the phone, she answer by saying "service from our family to your family", which is exactly what our experience was... Avalon Pasadena Funeral Home really treated my family like it was theirs, and I can't be grateful enough...



I highly recommend this funeral home over any other in the city of Pasadena... Unlike some of the others I checked out, Avalon really treated me like I was a friend, and not just like another customer.... I am forever grateful, and so will my Uncle...

claimed iconBusiness Response04/17/2013

Thank you John. We really try to alleviate the many anxieties and stresses of our families in this time of trial. We are family owned and don't push sales of our merchandise on our families. We treat the our families the way we would like to be treated. We want our interactions with families to be acts of service. Should the need arise, we're here for you.

This listing has been claimed by a business representative.
F
fcristorey

05/23/2011

Provided by YP.com
Yo estoy muy agradecida a la f...

Yo estoy muy agradecida a la funeraria Avalon por su ayuda y compasion cuando mi esposo fallecio. Yo no sabia que hacer y ellas me guiaron y acompanaron durante todo el proceso. Yo estoy muy feliz con sus servicios y eternamente agradecida. Gracias Natalia por toda tu ayuda. Yo recomiendo esta funeraria a todos.

claimed iconBusiness Response04/17/2013

Gracias por tu comentario fcristorey. Mucha gente tiene buenas experiencias con nuestra funeraria y nos agradezcan, pero no mucha gente toma el paso extra de escribir sus sentimientos formalmente como tu. Si necesitas nuestras servicios o conozcas alguien que podra beneficiar de ellas, aqui estamos para servirles. Gracias.

This listing has been claimed by a business representative.
T
thomas10

07/01/2010

Provided by YP.com
Stairway to Heaven

Outstanding Service!

I am so pleased with the care and the compasion that was shown to us during the arrangement process and funeral services for my grandmother. I am impressed with the level of empathy that was shown to my parents, specially my mother. The beautiful ladies at Avalon have become more than funeral directors to us, they are part of the family. We were also invited to a prayer group the funeral home hosts every friday to pray for my grandmother with other families who have suffered a loss. The experience was very healing.

Thank you Avalon!

S
surfwarrior1

07/01/2010

Provided by YP.com
Stairway to Heaven

Outstanding Service!

I am so pleased with the care and the compasion that was shown to us during the arrangement process and funeral services for my grandmother. I am impressed with the level of empathy that was shown to my parents, specially my mother. The beautiful ladies at Avalon have become more than funeral directors to us, they are part of the family. We were also invited to a prayer group the funeral home hosts every friday to pray for my grandmother along with other families who suffered a loss. The whole experience was amazingly spiritual.

Thank you Avalon!

S
surfwarrior

07/01/2010

Provided by YP.com
Stairway to Heaven

Outstanding Service! I am so pleased with the care and the compasion that was shown to us during the arrangement process and funeral services for my grandmother. I am impressed with the level of empathy that was shown to my parents, specially my mother. The beautiful ladies at Avalon have become more than funeral directors to us, they are part of the family. We were also invited to a prayer group the funeral home hosts every friday to pray for my grandmother, together with other families who suffered a loss. Sharing and praying with other families was definetaly healing.

B
bozobozo

02/17/2009

Provided by YP.com
Truly "Caring and Compasionate"

My father was dying and hospice prompted me to find a funeral home. I called funeral home after funeral home but something was missing. I called Avalon at around 1:00am asking for prices and etc. Natalie answered my call and immediately offered her sympathy to me and my mother and wanted to know how we were doing. She patiently explained all the different options we had and answered all our questions with so much care and compassion. In person, she was even more wonderful. We were very impressed with their level of care and compassion while delivering top notch service. Highly recommended.

More Business Info

Hours
Regular Hours
Mon - Fri:
Neighborhoods
Northwest Pasadena, Villa Parke, Downtown Pasadena, Playhouse District
Category
Funeral Directors
Other Information

Parking: Lot, Self, On Site, Private

Wheelchair Accessible: Yes

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