Bertucci's

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CLOSED NOW - Opens at 3:00pm

Let me start off by saying that when my husband and I walked we were not greeted with a smile or even a hello. First thing the very unpleasant lady said as she was walking away was that someone would be with us in a second. Finally after being seated this lady who had on a sweat shirt on with a very undesirable demeanor was our waitress. I asked how the bruschetta is and this lady reponded “oh its popular.” OK so we order the bruschetta, (which was not bruschetta at all, it was garlic bread with asparagus and cheese.) it was just alright. Then I asked her how the Vodka sauce is and again I got “It’s popular.” By the time my dinner came out I was still waiting for my second cranberry juice that came in the world smallest glass and was charged $6.50 for two of them. My dinner tasted like just noodles. So we decided to not eat our food and go somewhere else. The manager is the one who came over and asked if everything was ok because I was looking all around for our crabby waitress. When we told him what was going on he over taxed us about 20%. And I asked after paying the bill how much their tax is and the crabby lady said 10% and walked away. When I asked the manager to come back over he was to busy looking at a cell phone! It seems to that the only thing this place has going for them is how cute it looks from the outside. Don’t bother with this restaurant go to Papa Joes or Olive Garden. These places are far from my favorite but at least it has some quality food and a better serving staff.

Bad food, bad service, overcrowded, unpleasant, BIG DISAPPOINTMENT. Do not recommend.