Location. Near the airport, Embassy Suites Palm Beach Gardens is located in Palm Beach Gardens's Palm Beach Gardens Palm Beach Shores neighborhood and close to The Gardens Mall, North Palm Beach Country Club, and Playmobil Fun Park. Other points of interest include Rapids Water Park and John D. MacArthur Beach State Park.

Hotel Features. Dining options at Embassy Suites Palm Beach Gardens include 2 restaurants and a bar/lounge. Room service is available. The property serves a complimentary cooked to order breakfast each morning and hosts a complimentary manager reception. Recreational amenities include an outdoor pool, outdoor tennis courts, a sauna, a fitness facility, and tennis courts. This 3.5 star property has a business center and offers small meeting rooms and audio visual equipment. Complimentary wireless Internet access is available in public areas. This Palm Beach Gardens property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities.

Guestrooms. There are 160 guestrooms at Embassy Suites Palm Beach Gardens. Furnishings include desks and sofa beds. Refrigerators, microwaves, and coffee/tea makers are offered. Bathrooms feature makeup/shaving mirrors, complimentary toiletries, and hair dryers. In addition to complimentary weekday newspapers, guestrooms offer phones with voice mail. 42 inch high definition televisions have premium cable channels. Air conditioned rooms also include separate sitting areas, blackout drapes/curtains, electronic check out, and electronic/magnetic keys. Housekeeping is offered and guests may request wake up calls. Cribs (infant beds) are available on request.

Notifications:

 

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

 

 

 

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Reviews

P
piswankie

01/29/2007

Provided by Superpages
Will not resolve a customer service issued. Won't answer the phone or return calls.

I booked with Expedia.com. I had an issued with the available services and was told upon check in that it could be resolved in the morning with a credit to my account. Because of scheduling, I was not able to contact the staff member to resolve the issued until a few days later. They did not resolve the issue with the credit I was told could be given. They blamed it on Expedia.com. I called Expedia.com and they said Embassy Suites would have to okay issuing the credit. So both companies were sending me back and forth. My email to customer service for Embassy Suites was not answered. I went to the hotel in person and spoke to the Sales Manger, Jessie Bush. I did a follow up call many times and Mr. Bush would not answer the phone and speak with me, nor would he return my calls. The issue is still unresolved. I work in the customer service industry and you never, never do this to a customer. The bad publicity is not worth the cost of a room.

More Business Info

Hours
Regular Hours
Mon - Fri:
Brands
Embassy Suites
Payment method
all major credit cards, mastercard, amex, discover, visa
Neighborhood
Admiralty
Other Email

Categories
Hotels, Banquet Halls & Reception Facilities, Lodging
Other Information

Parking: Lot, Free

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