Took it to Ernie's before work. Chris gave me a straight diagnosis by 8 am and made all the repairs in time for me to pick it up after work. Fair price. Excellent work. Great customer service.Will be taking my car here as long as I live in the area.
Its simple. ItS hard to find shops or mechanics you can trust and are reliable. Ernies is straight, honest and fair priced, does not fix things that do not need it and takes the time to explains the issue to you if you need.
When new to Palatine, Ernie's was a recommendation from a Palatine's friend's parents who had used Ernie's for nearly 2 decades. That was pre-internet. What a thrill to see Ernie's honest, faithful work shines through the decades & generations. Now, I needed a referral for a Palatine auto body. Marie was quick to refer two next door.
Chris and his team are reliable, honest and professional!
I have used Ernie's for about 6 years for a variety of autos. I couldn't be happier with the quality of service that I've received.
These guys are the best. Always good service, they find the problem quick, fix it properly, and charge reasonably. No games with Ernie's.
Toke my car here first thing in the morning when they opened at 8:30. I had an appointment. They never even looked at my care until after 4pm. After 5pm they said the problem was the water pump. So at this time they would get the part tomorrow. Finley got my car back the next night at 3:30pm for something with an appointment should take a day. Ended up not being the problem. Now I wanted to bring it back, but asked if I could have it looked at before noon. Ernie said he decides witch cars get looked at first. Why make appointments? I said I might have to look somewhere else. He said you should. I would have liked him to look at it because he know the history, but might be better off. I definitely wouldnât recommend.
Toke my car here first thing in the morning when they opened at 8:30. I had an appointment. They never even looked at my care until after 4pm. After 5pm they said the problem was the water pump. So at this time they would get the part tomorrow. Finley got my car back the next night at 3:30pm for something with an appointment should take a day. Ended up not being the problem. Now I wanted to bring it back, but asked if I could have it looked at before noon. Ernie said he decides witch cars get looked at first. Why make appointments? I said I might have to look somewhere else. He said you should. I would have liked him to look at it because he know the history, but might be better off. I definitely wouldn't recommend.
On recommendations I saw here on "dexknows", I had my car towed into Ernies. Without an appointment they were able to fix my car in one day at a very reasonable price. I was so impressed with them that I'm taking it back to have some other work completed! Great job!!!
I have been going to Ernie's for probably 20 years. It's a family own and operated repair shop and Chris the owner is on site. HIs wife is normally in the office. They always diagnosed the problem correctly and fixed it. Prices are very reasonable. We've had quotes elsewhere and Chris still has the best price. I wish every business was as honest, reliable and customer friendly as Ernie's.
My family and I have used Ernie's auto for more than 15 years. Chris is an honest and fair business owner and hires good mechanics. We have had at least 10 autos serviced there, always with the same prompt and courteous service. His prices are lower than most other shops too!Highly recommended!!
More Business Info
Quality Care Since 1979.
- BBB Rating
- Regular Hours
Mon - Fri: Sat - Sun Closed
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Specialties: Trucks;Cars, Domestic, Trucks, Automobiles, Autos