Alexander Buick GMC Cadillac

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Bought a truck last night and had an amazing experience. Our sales guy, daniel, was new but was nice and very genuine. Since the sales guy was new, the sales director, Justin, helped. They really worked within budget and gave us exactly what we were looking for. I've never reviewed a dealership before but they deserve a pat on the back for sure. Already looking to possibly purchase another vehicle from them soon

I came in here to get alterations made to a company car. Normally I hate coming into dealerships because their customer service is normally not the best, from my personal experience anyways. However, When I came in I was greeted and assisted right away, Ruby was amazing! She was genuinely nice and professional. She took the time to take me out to the lot and showed me different colors/styles I could chose from. She seemed to be very knowledgeable and recommended options. I saw how the other two employees interacted with their customers and they too were professional and courteous. I spent about $1,300, the job was done very well and I received text notifications updating me on the truck's status.

Just bought a used Acadia from James the Internet Sales Specialist, and it's immaculate! He made the process easy and was very attentive to my needs in finding the perfect car for our family. Buying a car is usually a tedious and long process, this was not the case. He delivered the car to my house with all paperwork completed, it took 10 mins! I would absolute recommend this dealership! Great service!

I made an appointment the day after I received a campaign notification from the dealership and everything went very smoothly and the work was finished before the estimated time, including an oil change and wash!

Really great experience! Great salesman!

The repair work was completed in the time frame they said. The service manager took the time to help me understand some of the features on my new car,

Eddie assisted us and was very professional. Thank you and I will be referring all my friends and family to you

Edward was A-M-A-Z-I-N-G! My husband and I just bought our black Honda CRV from there about a month ago, and he was an exceptional sales person. We didnt feel pressured at all, and he was easy to talk to. I really felt like we could tell him exactly what we wanted and what we didnt want. The Manager of the dealership, was a sweet upfront guy. He seemed genuine and honest. He really worked with us, and made sure we were happy with our purchase. The financing guy....I forgot his name : / Tall hispanic thin man, was funny. He had a great sense of humor and definately made us feel comfortable while signing paperwork. I think the three individuals we were assisted by were great, and a month later we are still very happy with our purchase, and going to their dealership. We've been to quite a few while searching for our car, and this one stood out. Very different vibes then most people would assume would be at a dealership.

I contacted this dealership through email and was very pleased with the amount of business that I was able to take care of through emails. I have a Cadillac dealer 5 minutes away from my home, but when I went there to look at the Escalade, I had a horrible experience with a salesman who was eating while speaking with me and showed other bad habits. I chose to drive out to Oxnard because I felt like I was going to get the best deal possible there and I was right. We met with Ray Kolbe, who proved to us that we were at the best dealership. He spent a lot of time with us, took us for a test drive, and was never pushy. He understood what we wanted and did not pressure us in any way.I still looked around, but no other dealers could beat what they were offering us.After I purchased the Escalade,Ray spent over an hour with me explaining all of the features of the car. I felt like he went above and beyond to make sure that I was pleased with my purchase and felt comfortable with the car.

Thank you to James Pugliese for the honest and hassle free experience of buying my new Buick Encore.

I emailed Alexander Buick and 4 other dealerships around midnight on a Saturday and James responded by 8am Sunday morning. By 1pm, I left his dealership with my new car. I gave him a price I wanted to spend, and he made it happen with the exact model and color that matched my need.

Can't recommend James enough. If you want a Buick, you owe it to yourself to get in touch with him.

Best service i have had in many years. Junior Santoy Service Advisor has so much patients. It hurts when one gets schooled in life by a young man half his age. I was a smart ass, rude, loud idiot, but yet this young man was soft spoken, patient, and went the extra mile for me. If i would have been him, i would have told me where to cram it. Always in the future i will try to have more patients and always refer to my experience at "Alexander Cadillac" and "Junior Santoy" for a great example in being polite and even tempered. This is why i drive from Westlake Village to Alexander, rather than Silver Star which is 1 minute from my home. Thank You.

I've been getting my Hyundai serviced here since I got it in May 2015. Ryne Thoma is extremely professional and helpful, fast and efficient! He manages a large amount of customers every time I'm here and knows how's to deal with people who become impatient. Thumbs up in my book

If you are looking to purchase a car James is your guy. He was very welcoming, took the time to explain everything so that we felt comfortable with the transaction, and he really went to bat for us. He got us a price that was lower than expected and we left very happy :)

We bought a car from Robert Alexander a year ago. He owns the GMC, CADILLAC, BUICK, & HYUNDAI car dealerships in Oxnard. When buying our car he was honest, forthright, and very helpful, setting a very high standard!! But most importantly, his follow-up when we had a few issues was when he stepped up even more and helped out!! If you are looking for a car, start there, it's a true partnership with him!!

James was fantastic. I emailed the website about a specific car that I found via auto trader. Even though I live in Orange County and Alexander is in Oxnard he called me immediately and provided additional pictures and help provide all the info I needed remotely. Needless to say I purchased the car over the phone. The best part was James drove the car to me the next day and we were able to sign all the documents in person. The car was clean and just as advertised. Thanks!

Love my experience purchasing my dream car! Great sales dept & great service dept, top notch & down to earth!

My wife and I drove all the way from West Hills and bought a Buick Verano.. We drove this distance and it was well worth the trip. We dealt with James Pugliese who treated us as people and not just a dollar sign. Polite, courteous, honest and respectful applies to the entire dealership.



The entire experience was positive and we received the best deal ever. I researched prices on the Buick website and knew the programs offered. They were right on and did not veer one penny.



They are as good as it gets.

Great customer service. I had a few issues with my car that I thought was going to cost an arm and a leg and they ensured they took care of it for me. Thank you guys

Just got a new fully loaded GMC truck here. The internet sales manager gave me a great deal on my trade-in, and cut a few thousand off MSRP. No B.S. here at this dealership, especially if you have good credit, and can leverage it. Overall great experience.

I purchased a 2008 Toyota Prius. I live in Santa Maria, but saw the add online. It was exactly what I wanted, so worth the drive. Service was great, it's nice to know someone. I'm so happy with my purchase.