09/28/2018Provided by YP.com
I was a previous customer of Dr. Rob's Garage so when my Jeep Wrangler had issues I called and made an appointment for service. I called on a Friday and was given a 12 noon appointment for the following Monday. I arrived on time and explained the situation which was a ETC indicator light and a check engine light.
They didn't look at the vehicle that day even with an appointment. The following day the didn't put in the bay until after 3:30 pm. but didn't have time to test ride it and kept it overnight. I was called the next morning at 8:30 and told I was all set. I picked it up $357. for 2 hoses, anti-freeze and labor. I drove it home 14 miles and my wife took it to work 6 am. the next morning and the ETC indicator and check engine light came on 6 miles into the ride. AAA flatbedded the Jeep back to Dr. Rob's Garage and I met the Jeep there at 9:15 am. I stopped by the garage that afternoon on my way to pick up my wife from work and the Jeep had not been moved. I went in the office and they said they would put it in the bay soon. At 3:45, I got a call saying they ran my Jeep and the problem was a head gasket and I would be looking at around $1200. - $1900. GO ELSEWHERE..they are not professional, punctual, or Service oriented.
07/06/2012Provided by YP.com
The whole crew at Dr. Rob's Garage are true professionals and make you feel very comfortable that you are getting the best service and a great deal. I've been going there for a few years now with our 2 vehicles (Pathfinder and Scion). They also happily checked out a used vehicle prior to purchase, and helped replace an old rusted trailer hitch. My wife and I are very happy with their work and prices. We plan on being longtime customers.
More Business Info
- BBB Rating
- Regular Hours
Mon - Fri: Sat - Sun Closed
- Extra Phones
- acura, audi, bmw, cooper, hyundai, jeep, kia, lexus, subaru, volkswagen, volvo
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- amex, discover, master card, visa
- Auto Repair & Service, Auto Engine Rebuilding, Auto Oil & Lube, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Engine Rebuilding & Exchange, Mufflers & Exhaust Systems, Tire Recap, Retread & Repair, Towing