Stylus Transportation Corp.

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We were early for a 1pm pick up traveling from MCO to Port Canaveral. This company transports to hotels & the port. The shuttle that came at 1pm was for the hotel. That driver wasnt helpful in explaining why our names weren't on the pick up list. I had to call to get that info. The person on the phone claimed there was another Shuttle right after that one left. 25 minutes later- no Shuttle, no contact from the company; so, I called again. No apologies for running behind. The reps tone was that of slight annoyance. I was told they can only have one Shuttle in the airport at a time, one JUST left (25 mins ago), my Shuttle was currently picking up people on the A side of the airport and it would be 10 minutes until they reached me. 9 minutes later it does arrive. The driver is friendly. There's a certain order they put luggage in based on where they're taking you. But that's want explained until after the other passengers pushed ahead of us (we were first in line because we'd been waiting the longest) to get their luggage on. Sigh. I wasn't at all impressed with the order of things. Glad I only booked a one way. I'll be booking a different company to go back. Wish me luck on the ride can't wait to get off and be fine with this experience.

This is to let you know once again we were pleased with your office and driver. We will continue to use your service for all of our trips. Eddie in your office was pleasant, flexible and accurate with arrangements. This is our second trip with Justo as our driver. Very professional, cooperative and very easy to work with,

Thank you,