New York Eye Institute

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These people took full payment for services and then never submitted my claims to my healthcare provider. When I followed up with them (in person, several times), they gave me the run-around for months and months and kept making empty promises.

Every time I went there, there was a new person (I wonder why?) who I had to re-explain what happened and then they made the same empty promises and no commitment. When they finally did submite the claims, it was past the eligibility date. Our insurance company told us we were not liable for charges. But, being that we paid these people in full, they refused to refund any of the money to us. Shame on you.



We don't go there anymore and we also told our friends and family.