All Creatures Veterinary Clinic

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CLOSED NOW - Opens at 7:30am

I took my two dogs in to the clinic today to get caught up on their shots. I was first told that my younger dog needs a rabies shot something he has already had. After going back and forth with the vet tech and them assuring me their records are accurate I said ok thinking I was mistaken. And then them telling me my older dog needs to be caught up on only the Bordetella shot. They took my dogs in the back room and did their thing. Then after sitting in the room for about 5-10 mins the vet tech comes in and tells me that they mixed up the files and it was my older dog that needs to be caught up on the shots and not my younger one. Then they proceed to tell me my older dog needs his rabies shot to get the other vaccinations. (I've emailed the rabies vaccine certificate to the receptionist 3 times since he was neutered at the humane society and had to get one). So not only did they give my younger dog double doses of shots that should last up to 3 years but they told me they would delete it from the file so I don't have to pay for it. Now my younger dogs records are screwed up bc it doesnt show he got those shots today.

Today was the final straw with this vet clinic. I've never had a good experience with them. They have constantly lost my appointments and when I show up they have to squeeze me in last minute which is weird because I have proof from emails with the receptionist that I have made the appointment. I will never take my dogs there again. They are extremely disorganized and have put the well being of my dogs in jeopardy. Beware before you take your dog's here.

If you like that HMO feeling for health care this is place for you and your pet. Vet tech interviews you in the exam room. Then the Vet comes in and reads what tech wrote down without really asking questions. The Vet does there thing and the Vet is out of there fast. If you have any questions for the vet; you out of luck because you have got through the Vet tech again to ask the Vet any questions. I would recommend them if you like the HMO health care feeling for your pet, I don’t, I like to spend a little time talking to the doctor. They charge you for everything under the sun.