Desoto Collision Center

Write a Review662-895-6699

OPEN NOW - Closes at 5:30pm

I got an accident on 7/23/2021. My car was covered by AAA Insurance. On 7/27/2021 I brought my car for they estimate, after estimate they told they will fix within 2 weeks. I agreed because they are the fastest among of the auto body shops but this is the trap, they deceitted me. After 1 weeks they announced it will take 2 months instead 2 weeks and the scheduled date is 9/27/2021 so I have gone too far to draw back. On 9/27/2021 I arrived to pickup my car but they retained my car because they didn't receive payment from AAA insurance yet. They requested the proof of payment from AAA insurance. AAA sent me the proof of payment and I transferred to them on 9/28/2021. But they still refused release my car with reason they didn't see the payment in their Bank account. Today I contacted with AAA to verify the tracking payment but they didn't respond. Now can anyone give me advice what I have to do to pickup my car.