The Gardens at Quail Springs
14300 N Portland Ave, Oklahoma City, OK 73134
Reviews
05/16/2011
Provided by SuperpagesMy mother is at Hearthstone Assisted Living with early Alzheimer's. The care is good, the aides and technicians are very kind and I thought it was the perfect place for her. Then I got the bill which was wrong, it must have been someone else's and it had late fees on it. I had paid the bill early and had a receipt so the director assured me that she would take care of it. Nothing happened. I called accounting 4 times and sent an e-mail with no response. We have been unable to get a copy of the facility's license or the other things that we need to file our long term health care insurance. I have been told that it is being sent to me by e-mail and other lies. Now, no one will call me back. I give the healthcare, 4* and administration a 0, so that equals a 2*. Still working on a resolution. This is a new director. May see another new one soon.
More Business Info
- Hours
- Regular Hours
MONDAY-SUNDAY
- Extra Phones
Phone: 405-755-6474
Phone: 405-755-6469
Phone: 405-607-0781
Fax: 405-755-6474
TollFree: 877-589-2092
- Neighborhood
- Northwest Oklahoma City
- AKA
Hearthstone at Quail Springs
Elmcroft Senior Living
Elmcroft of Quail Springs
- Other Link
- Categories
- Assisted Living & Elder Care Services, Alzheimer's Care & Services, Assisted Living Facilities, Nursing Homes-Skilled Nursing Facility, Personal Care Homes, Residential Care Facilities, Retirement Communities