Gatekeeper Self Storage
8701 N Council Rd, Oklahoma City, OK 73132
Reviews
06/21/2017
Provided by YP.comI rented a unit for almost a year. The staff were the kindest people a business could ever have. When it came time to get my things it cost me $50 more than it should have. I'll explain what happened. On the first day of June which was a Thursday I went to the office to tell the guy in charge I was there to get the rest of my things in the unit . Now keep in mind I was all paid up to this point. He said I couldnt get my things until I paid up. He said the minute it comes the first...at midnight...the computers charges you for that entire month. I ask him to prorate it like he did when i got the unit. He said the company doesnt prorate when you're moving out of the unit. I ask him if i could talk to his boss. He said he wasnt allowed to give out his number. He also refused to call his boss for me as well. So since I was 12 hours into the first it cost me $50. Would I rent again from these guys? Definitely not!
08/14/2015
Provided by YP.comRented a climate control unit and ac didn't work for months. Put in a thermometer in our unit and it was 85-95 degrees on any given day for months until we moved out. Complained and they said we called in repair, but no repair happened just excuses. Back fence was falling down, our unit flooded in the fall for unknown reasons they said. Handle broken to our hallway and when fixed was told there was a "trick" to opening it. Locked out when our movers came because of computer problem so paid movers to sit and wait until personel came in late to work and rebooted it.
08/14/2015
Provided by SuperpagesNothing but troubles in a run down facility. Paid for climate control and ac didn't work. Our unit was 85-95 degrees & humid everyday for months. Said they called for repair but was never fixed. Back fence falling down, door to our unit hallway had handle broken for months and was difficult to use when "fixed", couldn't get into our unit because computer down and front office personnel had personal issues and was running late so we had to pay movers to sit and wait!! Then the light was out in front of our unit and couldn't be changed because they had no maintenance man so movers couldn't see well in our unit. Gate broken and standing open many times. Our unit flooded in the fall but they just didn't know why. Lots of excuses but still had to pay rent.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Western Ave.: 405-848-7200
- Payment method
- check
- Neighborhoods
- Northwest Oklahoma City, Wilshire Ridge, Northridge
- AKA
Gatekeeper Storage
- Other Link
- Other Email
- Categories
- Storage Household & Commercial, Boat Storage, Cold Storage Warehouses, Recreational Vehicles & Campers-Storage, Self Storage, Truck Rental