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NW
Nicole W.

09/06/2018

Provided by YP.com

Worst used car buying experience of my life. I purchased a used car and exactly 14 days later I find out that there are numerous, big repairs needed. My loss, I'm not confident that they even change the oil before they sell the vehicles. Not to mention how after they picked my car up on Saturday and towed it to their dealership, Tuesday when I called about the status, Les, the finance manager immediately starts lying to me telling my car had been sent to a dealership to see what was going on and take care of the recalls that should have been taken care of prior to selling the car. After a phone call to the said dealership, then 2 more calls to car factory, still being told my someone was on the way there with my car, I find out 4 hours later my car is in fact at Car Factory and no one had taken it anywhere. I'm a business owner as well, always, always, always, tell your customers the truth. I didn't expect anything to be done at that point, it was a holiday weekend and the busy day at any dealership is the Monday and the day after being back from a holiday. I could have handled being told they were busy and had it there still, but I can't handle being lied too. I understand I didn't buy a brand new car, I know that there are issues with all cars, New or used, I have also worked at a used car dealership, I know what is taken care of by they used car dealer when they are concerned about what they are putting their customers in out the door rather than just worried about theirselves and the money they make. This place only cares about the money or I wouldn't be having these issues. Don't buy anything from them, ever. I wouldn't wish this on anyone.

More Business Info

Hours
Regular Hours
Mon - Sat:
SunClosed
Categories
New Car Dealers, Used Car Dealers
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