Cardoza's Auto Repair

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On July 18, 2014, GEICO paid Cardoza’s Auto Repair to replace the engine in our 2005 Mercedes Benz C230 Kompressor Sport. At that time Dan informed us it might be a couple week before he could get to it but he would let us know when it was ready. Also, he said the engine is rare but he found one.After three week of waiting we called to see if there was any progress and Dan said he hasn’t even picked up the engine yet and it might be one more week. I informed him that we were moving to San Antonio in one week and he promised to have the car to me before we move. We called back in one week and were informed the engine is in and running but the Check Engine light was on indicating a problem. I now had to move without my car.This is now one complete month after being paid for the job. In the estimate to GEICO Cardoza listed the labor at 10 hours. Also at this time Dan answered the phone every time we called.Another week goes by and I’m calling daily because now he won’t answer when he sees my number on his caller ID. I change my number to the 210 area code and call Cardosa, he answers. I press him for specifics and he tells me the misfire code is on cylinder #6. How is this possible, the original engine is a Supercharged 1.8L 4 cylinder? He will check on the car and call me back; no call.Now he won’t even answer my calls, text, or emails. This man dedicated an entire page on his web site spouting his ethics. There are links to Kudzu customer reviews and the Better Business Bureau where he’s not even a member.Now it’s September 5, 2014 and I don’t have my car or a clue where it is and what’s going on with it. So I have to take legal action against the man and his business to get my car back.Do not do business with Cardoza’s Auto Repair!

I dropped my car of wanting to get some gears installed. Dan had first told me that he was going to have it by the next day (Friday). Friday came along and my car wasn't ready, every single time I go to check in on my car he tells me it's going to be ready the next day and it never is, two weeks later and my car still isn't finished!Don't waste your time here, look for a different shop with honest workers. Not to mention that my car isn't even at the shop.