CCPA
Aptive is the SMARTER approach to pest control, providing both residential and commercial pest services in Norwalk, CT. Aptive responsibly protects your family and the environment. We believe we don't just kill bugs; we make life easier, homes safer and businesses more productive. We provide solutions for more than 47 common household pests, and is committed to protecting customers with environmentally responsible methods. Aptive is the fastest-growing pest control company in North America and currently services more than 1,300+ cities across the nation.

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GR
G R.
G R.

07/30/2019

Provided by YP.com

Michael Johnson was here when we expected. He was very thorough and did a good job. He was knowledgeable.
Gail R.

NM
Nicole M.
Nicole M.

02/26/2019

Provided by YP.com

My technician, Michael Johnson, was very professional and helpful. He did an outdoor treatment, and then offered to come inside to do some additional treatment in problem areas. He was able to explain what he was doing clearly and he was very courteous.

CM
C M.
C M.

02/21/2019

Provided by YP.com

The company is very deceitful...they tell you that they are offering some amazing discount then help themselves to your credit card for triple the consultation quote, their service is poor and their customer service worse.
And, after all that said, we still have crickets. Scam!!

claimed iconBusiness Response02/22/2019

Hello CM, Unfortunately, there is not enough information in this review for me to look up this account. If you have the time, please email me directly at i.rockwell@goaptive.com with your name or address so that I can review your account and see if there is anything I can do to help you. I am sorry that you were unhappy with the services you received and I would love a chance to discuss them with you and how/why they work. I would also love to be able to discuss the original quote with you, as we will absolutely never increase charges as you have described. If we are about to get in touch with each other, I am certain we can resolve the issues you've experienced. I hope to hear from you soon.

This listing has been claimed by a business representative.
DR
Denine R.
Denine R.

09/13/2018

Provided by YP.com

The service rep, Nethaniah, did an excellent job. He was courteous and attentive. He inquired about problem areas, then addressed our concerns with the appropriate treatment.

SR
Sheronda R.
Sheronda R.

07/11/2018

Provided by YP.com

My treatment specialist, Nethaniah, was great! He was prompt, professional and explained my services to me very clearly.

BG
B G.
B G.

07/06/2018

Provided by YP.com

This company offers everything and has extremely poor service. They don't return phone calls or respond on time. Now they are not taking service appointments for existing clients. The manager never returns a request for a call back. I would not recommend them.

Patrick C.
Patrick C.

06/13/2018

Provided by YP.com

The salesman came to my house after dark on a stupid segway scooter that glowed blue in the dark! That was a mistake number 1! Who comes to your door after dark? He told me all about his company and said he cost more than Terminix and I should go with Aptive! I said I am happy with Terminix and they took care of my bug problems and issues. And there haven't been any bugs since I have been using Terminex and they are a lot cheaper. Then the salesman shows me his tablet and show that the BBB has them Rated as a A- and Terminix is like a B+ he said but didn't show me. I said well Terminix did an A+ service so far. And i wasn't interested. The salesman says "Thanks for wasting my time!" He was the one who would not take that I wasn't interested. How was I wasting his time? So unprofessional! Go with Terminix they do a great job and there work speaks for themselves. They don't need to go begging you to use their service!

DK
Daniel K.
Daniel K.

06/01/2018

Provided by YP.com

Very helpful and patient technician. Visited during set service window. Careful around pet and kids.

Toni M.
Toni M.

05/30/2018

Provided by YP.com

Their agent, Josh Covarrubias, was a dream. He explained all that he would be doing with such an air of confidence and enthusiasm about their product that it was almost contagious. What an asset he is to Aptive as he truly enjoys his job and working hard to please their clients. After he left I called the company asking that if possible I would prefer only Josh for all future treatments.

TS
Tracy S.
Tracy S.

05/30/2018

Provided by YP.com

Very happy with nt Aptive experience.Tyler showed up on time, explained everything. He was super polite and professional. I have recommended Aptive to many of my friends.

CS
Claudia S.
Claudia S.

05/22/2018

Provided by YP.com

Weslly Rivera was very personable, efficient and knowledgeable! He even knocked down a wasp nest that was being built on the top corner of our house.

AW
Allan W.
Allan W.

05/09/2018

Provided by YP.com

The Active service tech Doug was great, very informative & professional. Explained how the billing process worked before doing any treatment. Then explained what kind of treatment I was getting & how it's going to protect my house . Even though it was my first treatment, I was impressed by Doug's professionalism.

CP
Carlo P.
Carlo P.

05/09/2018

Provided by YP.com

First time service and it was exceptional. My technician did a great job. Explained in an email what was done and chemicals used. Very impressed.

Douglas R.
Douglas R.

05/04/2018

Provided by YP.com

Tech Felix Ramos confirm all of my information. Was very courteous and professional. Great guy!!
—Doug R.

More Business Info

The Smarter Approach to Pest Control

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
  • Pest Control
Payment method
all major credit cards, visa, mastercard, amex, discover, check
Accreditation

"David Royce (National Ernst & Young Entreprenuer of the Year Winner 2015)"

Associations
PCT 100 Member, Member of EPA's Pesticide Environmental Stewardship Program, Nothing But Nets sponsor.
Category
Pest Control Services

Payment Options