Mom & Pops Family Restaurant

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OPEN NOW - Closes at 9:00pm

I went to mom and pops family resturant for fathers day. I should have gone somewhere else. The service was lousy, it took almost an our to get our food. There were only two other people in the resturant. I ordered liver and onions and the liver was burnt and overcooked. I didn't want a fresh order because it took so long to get served. The owner kept looking back at our table making me feel uncomfortanle. We left not ever wanting to come ba v k again.

I went to mom and pops family resturant for fathers day. I should have gone somewhere else. The service was lousy, it took almost an our to get our food. There were only two other people in the resturant. I ordered liver and onions and the liver was burnt and overcooked. I didn't want a fresh order because it took so long to get served. The owner kept looking back at our table making me feel uncomfortanle. We left not ever wanting to come ba v k again.

I went to mom and pops family resturant for fathers day. I should have ghost one somewhere else. The service was lousy, it took almost an our to get our food. There were only two other people in the resturant. I ordered liver and onions and the liver was burnt and overcooked. I didn't want a fresh order because it took so long to get served. The owner kept looking back at our table making me feel uncomfortanle. We left not ever wanting to come ba v k again.

My wife and I catered a company function. I stopped to pick up the food at the Mom and Pop's for my wife's company function on Oct 21, 2014. I was met by a short senor "Greek" man who told me to come to the side of the building. I thought this was odd. I tried to drive by the side of the building, but the alley there was already blocked by a vehicle. I got out of my car and I was approached by this "Greek" man. He was bringing out the hot food in tin foil trays that was way to flimsy to have held food without a metal tray for support. This restaurant did not even supply carryout bags for the food. This "Greek" man put all of our food on the dirty ground. The wind was blowing, insects and who knows what else was in the air or ground. The plastic lids were flimsy and did not stay on. I address the man and asked him why he did not put this food in my car. He said " I am too busy and don't have the time. I was in shock. The food was extremely hot and I did not have pot holders to hold the flimsy metal trays. I found some gym cloths in my car and I got the food loaded in to the car. I had previously went into the restaurant 2 times before was given the name of the owner Barbara. I was made to feel by the waitress like I had done something wrong and now the focus was on my attitude. Who would not be upset? My food was placed on the dirty ground. Does this restaurant and owners not train their people in customer service and keeping the consumers food in sterile environment? I would never eat there again for the way I was treated and how our food was done. I took photos of what happened and sent them to the food inspectors of Norfolk for review. I did have the opportunity to talk to the owner of the restaurant, Barbara on 10/27/2014 at 12:28pm. Barbara is claiming that her experience help said that I refused to allow her people to load my vehicle with the hot food. This is soo incredible and unbelievable that this is way they want do business!!!! I understand they may also own The Little creek diner off of 7941 Halprin Dr, Norfolk, VA 23518, Ships Cabin 4110 E Ocean View Ave Norfolk, VA 23518 and the Bel Aire 1613 E Little Creek Rd, Norfolk, VA 23518. If these and other businesses do belong to Barbara, I can only hope they will learn from what happened at the Mom and Pop's location. Please do not blame your former customers for you failure to properly run your business. They put our food on the ground with no concern what do they do behind closed doors. The responsibility for this is yours Barbara!!....

We were very impressed with the great variety of choices in their menu and the prices were very reasonable. We enjoyed their NY Strip Special with delicious mashed potatoes and a great eggplant, tomato & onion side! The restaurant is very clean and fully handicap accessible. The servers and the owner were very friendly and provided great service. They also have a great Banquet Room available. We've found a new favorite!

My girls and I just ate there for the first time the food and the service was awesome. Also the prices are very fair, I love the fact that I can take my kids out to eat and not have to break the bank. I love it there my children and I will be going there again soon.

great food and fair prices will be back next weekend