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A
adambyp.com

07/12/2008

Provided by YP.com
Biggest rip off ever

My fiance and I decided to get married at the Neport Beach Yacht Club and the lady Penny was very nice. After getting a quote we decided to go for it and put down our deposit after one day we decided that we weren't able to do it financially. We notified Penny right away approx 36 hours after we put down our deposit. Once we notified Penny of this change WOW was there a change in our customer service not only was she short on the phone but she said I will look into this and see if we will be able to get your deposit back we never heard from her again. She handed off the phone to Leeson who called us back a hesitantly 5 hours later who said that we will not be getting our deposit back. I was very shocked that they would attempt to keep a deposit which was made 36 hours before, I would definitely understand if it was a few weeks and they lost business because of it but 36 hours. It just goes to show you that they are in the money business not the love business like they say they are before they get their hands on your money.

More Business Info

BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Tue:
Wed:
Thu:
Fri:
Extra Phones

Phone: 949-760-1139

Phone: 949-646-3102

Phone: 949-524-3264

Fax: 949-760-1139

Payment method
all major credit cards
Neighborhoods
Bayside, Newport Beach
AKA

South Shore Yacht Club

Category
Vacation Time Sharing Plans
Other Information

Parking: Valet

Wi-Fi: Free

Price Range : Average

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