Fletcher Jones Motorcars

Write a Review949-718-3000

OPEN NOW - Closes at 9:00pm

Horrible experience with Bob Evans, Richie Uhl, and the entire Fletcher Jones Motorcars dealership. I can't believe so many suckers buy a car there (myself included). They promise "complimentary" services and rental cars. The reality is that it costs over $1000 a week just to get a rental car from them and $300 for every detail and service. Basically $300 to wash your car. They don't even detail the inside. I asked them for a quote to fix a small scratch on my bumper. Richie said don't worry it will be $1000 - $2000 tops. That was about twice as much as I was expecting but I said ok. I ended up getting a quote for $3000. After the rental car bill of $1200 the grand total was over $4200 just because of a small fender bender. I was without a car for another week as it would have cost over $5000 to keep the rental car an additional week on top of that. Just know that every time you get in a fender bender in a Fletcher Jones Mercedes you will have to pay over $5000. Highway robbery. Worst service in America. If you are buying a luxury vehicle you have a million better options around Newport Beach and Los Angeles. Don't make the same mistake I did. Go to another dealership.

tow thumbs up! this dealership is totally awsome!

I AM VERY SATISFIED WITH THE LEVEL OF SERVICE I RECIEVE FROM EVERYONE AT FLETCHER JONES. EXCELLENT!