Cox Auto Group

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Bought a Chrysler LHS 2 yrs ago. It has over 100,000 miles and still going strong. added brakes, cooling fan and battery over period of time. Still Drives smooth. Easy financing and now almost paid for.

I had problems the first day I purchased my car. It was a red flag, but I was like i need of a car, and I liked the car.3 months into my 6 month warrenty, I called and left messages with the service department to schedule a appointment to look at the problem. When I tell you I left messages literally for 2-3 months straight, and they never replied once!!!!! So unfortunately my car shut completely down. The warrenty ran out by a few days, a week or less. Do you think they honored my warrenty? FFFF NO. Plus I set up auto pay with my bank account so that I don't have to worry, and they don't have to worry. They got their money on the wood every time, no hassle, excuses, promises, disappointments, nothing. I AM A VERY UNSATISFIED CUSTOMER, AND COX AUTO GROUP DIDN'T VALUE ME AS A CUSTOMER.TO EACH IT'S OWN. BUT I DO NOT RECOMMEND GOING TO COX AUTO GROUP.

My daughter graduates in June and had been promised a "new" used car. We went to the dealers on Rt.13 and found nothing that she liked that I could afford. We live in Bear and had passed by Cox Auto in Glasgow many times. Shauna had already looked at a car there a week earlier. I met here there one day after school as she wanted me tolook at a 2002 Nissan Maxima 92,548 miles . The car was very clean and roadtested beautifully. The next day I took it to my mechanic and it checked perfect except for front wiper blades! The next day we negotiated our price and bought the car. Cox's original price was about $500 below KBB. We got it a bit lower and felt we got a very fair price. We dealt with Big Bob and he was very personable and seemed very honest. jlb

I would not recommend buying a car from this business. I purchased a Lincoln and its been nothing but a headache. Its been back in the shop 3 times and the problem still isn't resolved. When we call, they act like we are bothering them. If they didn't sell us a lemon then we would not have a problem. Do not trust one word they say. They tell you the cars have been inspected...I had a mechanic look over our purchase and was told there was no way it would have passed inspection. What does this tell you. They are very shadey. If you have a choice, go to the one on Kirkwood Highway. They actually get 0 out of 5 stars but I could not submit it without clicking on one.