City Veterinary Care

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I gave one star bc of the SUPER BAD RECEPTIONIST ATTITUDE not bc the doctors. Her name is Stephanie.
I will SWITCH VET, NEVER COME BACK HERE only because of her. I hope the business owner w/ more authority read this and do something about it.
I've been w/ City Vet for almost 2 yrs. The doctors are nice. HOWEVER, the receptionist is very rude and ONLY the one I am talking about. At first I thought it was acceptable bc I only care abt the doctor. The last incident is unbearable, so I hav a question about pricing of medicine that I purchased, she explained rudely (as usual). So after, I decided to purchase one more item and paid for it. Bc she was rushing me, I left. After 20 min and when I was already almost home, I realized she never gave me the item. I called them, she responded rudely. Didn't even say SORRY (not even once). SO I came back, picked up the item and left. I SWEAR TO MYSELF I WILL NEVER COME BACK HERE. NOT UNTIL SHE WAS REPLACED OR UNTIL SHE APOLOGIZE TO ME FORMALLY.