Douglas Bradley F

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Total misrepresentation from the beginning to the end. The "Free Consultation" is not free. You will pay for the analysis and write up that you are sent after (billed at a full $175/hour) Our bill was $277.50 for a two page email and a copy of a document obtained from the IRS website. I strongly discourage this company as we were taken advantage of over and over. We were told any and all consultations/emails/phone calls that were under 15 minutes were not billed. They all were. We were also told we had a choice to pay for consultant services or pay for them to just do everything. Once we decided we only wanted consultant services, we were sent a bill for a prior conversation and a prior email. Also for the amount of $277.50. We again were charged for "obtaining" a document that could have easily been taken from the IRS.gov website. That and an email that was not even a quarter of a page, plus an excel spreadsheet with simple formulations in it that was offered to me and implied was already formulated. Once we opted for only consultant services, we were billed for this spreadsheet at the rate of $185. Apparently it took over an hour for an accountant to plug in simple formulas into an excel spreadsheet. I was told that they already had the spreadsheet and it would just be a matter of emailing it. But once we chose the route of consultant only, it changed to spending over an hour to formulate it. I strongly suggest staying away from this company at all costs. They will get their billing one way or another. After some investigation, it seems he just went from working at a firm to starting his own business just two years ago. Maybe the billing practices at the attorney's office were this way. Not sure. Either way though, it is awful. For a business that is still relatively new, they are not too concerned with referrals.