A M Plumbing & Pump Service

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The Wednesday before Thanksgiving I had a plumbing emergency. Called every plumber in Mauston, and no one even gave the courtesy of a call back. Adam from A & M came Wed eve to assess, after working on a huge project in the Dells. He came AGAIN to do the work on Thanksgiving. I am alone, visually impaired woman and am so very thankful for Adam getting me out of the bind I was in.

We had scheduled a plumber for a house inspection (a house we had an accepted offer on) 1 week in advance. On the day in question, the plumber did not show up. We called him soon after the scheduled appointment time and they said someone was on the way. When the plumber (named Adam) arrived (an hour and a half later), he was incredibly cranky. He walked in and said "What am I doing here?". I am not a plumber--how do I know what you are supposed to do as a plumber during a house inspection? He was unpleasant the whole time he was there--even commenting on why we didn't know where the well or septic was (the realtor didn't tell us and was having a hard time reaching the buyer about it, apparently). Never met someone in the business industry with so little customer service or social skills. Will not recommend or use again.