New Carlisle Boarding Kennels
11330 W National Rd, New Carlisle, OH 45344
Reviews
01/07/2014
Provided by YP.comI have been here multiple times and every time I have been, it was a pleasant experience until my most recent visit. I dropped off my two dogs to be groomed on Christmas Eve, having made an appointment prior, and the owners acted very uninterested in my dogs. The woman at the counter did not make any conversation and was very short with me. I understand that they must have been busy, but I just felt so unwelcome. I dropped off my dogs at ten in the morning, and I did not get a call until 4:20 PM SIX HOURS LATER. In addition, the phone call went a bit like this.
Me: Hello?
Owner: Can you come get your dogs at 4:30?
Me: Yes, that works.
Owner: *hangs up*
With no type of greeting or farewell or anything. I arrived at 4:30, and my dogs still were not ready. I was very taken aback by this experience. Every other time I have been to this groomer, the staff was very friendly and kind. I'm not sure if it was the holiday rush or new management, but I felt very unwelcome in this establishment and most likely will not return.
12/16/2007
Provided by YP.comthis place is wonderful! big enough to accomodate oversize dogs
and small enough to give that personal attention your dog might need. staff made us feel like old friends. i'll always leave my dogs with them!!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Payment method
- visa, master card
- AKA
New Carlisle Kennels, Inc.
- Other Link
- Categories
- Pet Boarding & Kennels, Pet Grooming, Pet Services, Pet Sitting & Exercising Services