Coastal Carolina Air Conditioning
201 Jimmies Creek Dr, New Bern, NC 28562
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01/23/2015
CCAC replaced my gas pack unit and ran my gas lines when I switched to natural gas. Michael and his crew were great to work with. I had quotes from him and a "Big Box" store. CCAC lacked the fancy power-point presentation, however, their price for a comparable unit was far better. Even the Big Box sales person said it was a lot better and that the equipment I was buying was basically the same as what he was selling. The installation crew was efficient and polite. From my end the whole experience went very well. It's fun to find local companies that can go toe to toe with the big guys.
11/08/2014
The owner and technicians that came out to replace our air conditioning and heating unit were very professional and helpful. They explained step by step what they were doing. They came from New Bern to Jacksonville and were prompt.
06/21/2013
OWNER OR WHOEVER WORKS THERE IS THE RUDEST AND MEANEST I HAVE EVER MET! NO MATTER HOW FRUSTRATED YOU ARE TO YOUR CLIENT/CUSTOMER, YOU NEVER RUB ON THEIR FACES THAT YOU JUST LOST $$$! YOU NEVER MAKE THEM FEEL BECAUSE OF THEM YOU LOST A DAYS PROFIT! REMEMBER, THE MOST EFFECTIVE ADVERTISING IS "THE WORD OF MOUTH." BETTER WATCH WHAT YOU SAY TO YOUR CUSTOMERS.
06/19/2013
They hv been out to fix our ac twice, and the third day of problems it doesn't work. When called the third time, early in the morning, they said they would see if they could make it. By 430 we heard no word, recalled them, and they said maybe the next day they could make it. So much for 24/7 service. And they make u pat each time they come out, yet they don't fix it. Overcharging and poor service. It has been almost 100 each day, and unbearable. DON'T CALL THEM, BC THEY WON'T CALL U OR FIX YOUR AC!!!!!
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