Hotel Nauvoo Historic Inn & Restaurant

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CLOSED NOW - Closed

We have been here countless times and the food is great but the last two times that we have been there we have been surprised at the rudeness of the staff. Last time we were there the server set Us down and proceeded to complain about the previous customers,and complain about how she hated large groups, which we were a large group. This time I called in the morning to make a reservation for a group of 24 people. The person answering the call told me that they had 430 and 730 available. I asked if we weren't available for those times if I should just come check in and wait like we had in the past. She told me in a condescending tone that we should make reservations or else we'll have to wait outside and be taken back in groups of three and four every five minutes to different tables. I said that the problem is those times won't work for us she said sorry and hung up on me, before I could say another word. When we got there they gave us three buzzers and told us to tell them in the whole group was there. I went to tell her that we were there and then she told me in a condescending tone that I needed to go get the rest the group because they were waiting on us. Only a few minutes had passed. When we sat down the waitress asked whether we were all on one check or separate. We told her we were three separate groups. She rolled her eyes and shook her head and put her hand against her forehead. Then she did the same expression when she found out we weren't sitting in our individual group separated. When someone of the party asked her what drink options they had she threw her arms up in the air shook her head and turned away from us took a deep breath and then turn back towards us. You get the picture. When it was time to leave two of the group in the party got their bills we didn't. When we asked for it the waitress insisted she already gave it to us when we told her we didn't have it she was mad. We waited for 10 minutes when they argued that it was our fault. It finally just made us another bill. At the front they refused to tell waiting parties an estimate of wait time. The phone was also ringing in the front, staff would roll their eyes and said to just let it ring they didn't need to answer it. Good food is not worth rude service.