S & W Towing Services

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FUNNY HOW THE ONLY REVIEW ON HERE IS A POSITIVE ONE AND IT JUST SO HAPPENS IT'S FROM AN "EMPLOYEE" This company brings shame to all small company owners. They practice Ransom tactics in this company. I broke down 11 miles from their yard in my semi truck. They hook up my truck and trailer then tell me they can't tow me to cartersville, ga (50.4 miles away from where I broke down) so what do they do? Impound my truck and trailer!!! PLEASE Beware!!!

I have worked there and my husband has worked there, twice. This is a fine company as far as wrecker services, especially in DeKalb County and City of Atlanta. OBVIOUSLY they are doing SOMETHING correctly, as they've been in business over 20 years with very little turnover, as far as office personnel. Years ago I had my vehicle towed by another wrecker service and they went all through my piece of junk car and were so desperate that they stole a bag of change from the console. I know a LOT of the drivers and ALL of the staff that works in the office and they are definitely a family oriented business and treat just about everyone there as if they are family. They DO have honest people. My husband recently impounded a vehicle that the police officer did not thoroughly inventory. My husband recently impounded a vehicle that had a good amount of cash in it. He called the officer to let the officer know about having overlooked the cash money. He also let his boss know, as well as the dispatcher and the young lady who works the window doing payouts (when people come to retrieve their impounded vehicles). The customer was SO SURPRISED at the honesty of the driver that he left a tip. Just because people get arrested, have their vehicle impounded and have to pay the rate to get their vehicle out of impound is not wrecker drivers fault. HE didn't pull over the person for having a tail light out, or driving drunk, or without a license or insurance ~ it's the Police Officer that radioed for a wrecker. So the ONLY person to be mad/upset with is the owner of the vehicle who did whatever he/she did to have said vehicle impounded. I know the owners and they don't just hire some bum walking down the road needing a job. The dispatchers are VERY WELL QUALIFIED, having over 50 plus years combined experience. Of all of the wrecker services that pull for DeKalb County, S&W Towing is, hands down, THE BEST of the BEST. They are not only on the scene of an accident within the allotted amount of time, but they do an AWESOME job cleaning up debris and freeing up the roadway as QUICKLY as possible. They are also drug tested randomly and ALWAYS pass the UA screens. It's a shame that they don't have a contract with ALL of the bordering Counties!!! KEEP UP THE AWESOMENESS S&W TOWING!!!