S and S Appliance Parts and Service LLC was founded in Birmingham, AL in 1960. We are the largest independent servicer in Alabama. In 2011, we expanded our services outside of Birmingham to the Huntsville and Montgomery markets. In February 2014, we became an exclusive member of the Whirlpool Factory Certified Care Network, a premier group of the best service companies around the country. At the end of 2014, we expanded our services to Mobile and Baldwin Counties, as well as the Florida Panhandle, covering from Pensacola to Panama City.We provide in-home service on most major appliance brands. All of our technicians are factory trained and certified. Our technicians are equipped with laptops and wireless internet to have full access to tech sheets, wiring diagrams, parts look-ups and other valuable technician tools to help provide each customer with efficient and quality service. We provide service to the following metro areas : Birmingham, Huntsville, Montgomery, Mobile, Pensacola, Ft.Walton, and Panama City.We are the factory authorized servicer for Whirlpool, and a preferred servicer for Lowe s.We are also a servicer for many Home Warranty Companies, such as, Assurant Solutions, American Home Shield, Old Republic, NEW, Asurion, Warrentech, Cross Country/Total Protect, Home Warranty of America, Choice Home Warranty, and several others.All service has a 90 day labor warranty. Warranty on parts are subject to manufacturer guidelines.
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Reviews

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Trudi M.

08/10/2015

Provided by YP.com

Awful, Telling you now, steer way clear of this company, They were vendors sent from another bad company I did business, but no longer, American Home Shield, terrible vendors. They either recommend vendors who do not call you back, or if they do call you back find a reason not to service you or they just do a shotty job. So it is just my hard earned money up a wild horses patutee. I had two appliances that needed repair, my maytag dishwasher and my frigidaire refrigerator. Maytag had a broken heating element which he replaced, but he did not even check to see if it was heating after installation, I asked him if the element was heating. He just looked at it and closed the door to the dishwasher. So, although, my dishes wash , they do not dry. I have to manually dry them. Pull out the dish cloth and dry each one. My refrigerator has water collecting underneath the veggie bin. I have to place towels underneath the veggie bin to soak up the water. Once the towels get saturated, it leaks onto the floor. So I have to swap towels out and mop up the leakage about every week. The S & S appliance guy comes in replaces the strips on the door, said it was the condensation from the doors not closing properly. That was not the problem. Now with the new strips and door closing tightly there is, still leakage. So this morning and every time I have to clean up leakage and dry my dishes manually. I think of him. Cannot remember his name. Awful , awful, awful. I did not dare call him back for fear that my appliances if he worked on them again, would not work at all. I just left well enough alone. At least my refrigerator is cooling, my freezer is freezing and keeping my food from ruining, and my dishwasher washes through the cycles. So I still have the same problems with my appliances that I had before S & S appliance and service. Just $75.00 gone from out of my pocket. I will seek another company who cares about the work they do and care about customer satisfaction. I would give S & S appliance and repair no stars if I could. F-, F-, F-, Big failure.

WG
Wendy G.

05/22/2015

Provided by YPmobile

Horrible service, the service man they sent was rude and inefficient. He used his shop vac then claimed he fixed our dishwasher. He fixed nothing. Will never use this company and will not refer them either.

More Business Info

Service And Parts For Refrigerators, Ovens, Washers, Dryers

Hours
Regular Hours
Mon - Sat:
Payment method
amex, discover, visa, master card
Categories
Major Appliance Parts, Major Appliance Refinishing & Repair