07/13/2012Provided by Yellow Pages
Horrible HORRIBLE service. RALEIGH, NC. They spin lies like no other. Call AnL Plumbing, they are decent people. This place lied like a cheap rug. I watched them take a video of my pipes and supposedly their DVD burner was not functioning at the time, I would get a copy the next day. Right, Steve. I leave him 6 voicemails with no response. I then talk to Josh who apologizes and says a copy is in the mail. A week later, no DVD. Evelyn apologizes, and says she personally stamped a copy and it was in the mail. A week and a half after that I get an email confirmation for an appointment to come out and video my pipes. That is not a copy of the original video?!! And Ken, the GM, tells me sorry there is no video for them to copy he doesn't know what has happened. Really, all the way to the top they are trained to plead the fifth and mislead when ever possible. Don't waste your money here, go anywhere else.
06/15/2012Provided by Yellow Pages
I cannot agree with more! My family owns the San Francisco, California franchise and I am one of the managers. On many of the online review sites it is the Roto-Rooter Corp owned franchises that are destroying our reputation by employing sales people instead of competent service people. I take pride in providing fast, competent, affordable service to all of our customers and it really pisses me off that these review sites just lump all the reviews on to the name Roto-Rooter. Why is it so hard for these online sites to add one more step in there submission process that would clarify which location/branch the customer is reviewing????
05/27/2012Provided by Yellow Pages
Roto Rooter is a franchise plumbing business which means that it is an agreement or license to operate a business that carries that company's name. Do the owners care if they sell their name to a particular person that they will make that company proud? No I think not when it comes down to it all they care about is money. This is my opinion, which I am grateful to be able to give to any one that cares to read my review. My experience with Roto Rooter was bursting with greed, lies, and deceit. They work on commission, they told me my sewer drainage system needed to be replaced and it would cost 7,500.00 They never went into my house, just into the front door to tell me that he could not clear the drain, he would return in the morning with camera’s that never had a recording. They dug up my front yard for 4 hours yes, they pay licensed plumbers to dig. Every other company can get an apprentice or a laborer, to dig holes in your yard but not Roto Rooter they have licensed plumbers to do all digging. Not to tell someone where or how they actually do it themselves! This will cost you an arm and a leg of course. They will never show you proof or tell you to call your local water company first because they will come and look at your drainage lines and if there is a tree or root in the line and if it is on their side they will fix it for FREE. When I did call the water company they put their camera down the sewer line and saw No Evidence of any roots in the lines. When I cancelled the check for $ 4,000.00 they sent two of their employees to my home to threaten me. When I asked for the proof that the lines were clogged and they needed to replace everything that they said I had to have, they did not have any copies or tapes. I did settle with their attorney for 2,000.00! SO BEWARE OF THIS COMPANY CALL YOUR LOCAL WATER COMPANY BEFORE YOU CALL ANY PLUMBERS IF YOU HAVE A SEWER LINE BACK UP. I know that there are honest plumbers, who work for this company, I am just sorry that I never had the privilege to have service from any of them. I will never call them again for any of my plumbing needs and I have told all of my friends at work never to call someone that works for commission when you are in need of any service in your home. Think of car salesman they make their living on the commission they receive from each car sold. Do you really want to have this company in your home? I hope this post saves someone the needless expense and worry that I had to go through. Unless you have money to burn do not call Roto Rooter, they are dishonest, and what goes around comes around. They will someday have to face the repercussions of dishonesty and overcharging customers!!!!
04/13/2012Provided by Yellow Pages
Called a couple days in advance to have 2 septic tanks pumped. Schedule was critical because one tank was being dug up and replaced, so excavators, new tank delivery, etc. were scheduled around them. Roto Rooter called 15 minutes after they were to be there and canceled. They weren't only going to be late but wanted to move it a few days out. Does anybody know what is going on down there? Extremely poor service and scheduling. Use another company!
04/05/2012Provided by Yellow Pages
$400+ dollars to snake a drain for 20 minutes- overpriced? I say yes
Need my chimney pipe replaced. Charge? $12,000
Same repair quoted by another company? $5,000
Roto-Rooter is trying to suck the life out of their customers.
03/15/2012Provided by Yellow Pages
service might have been slightly overpriced
03/10/2012Provided by Yellow Pages
they charged me 75$ for a 2 minutes job
02/24/2012Provided by Yellow Pages
Don't bother with these people..Rueben who came out the first time was polite and really felt bad I had a problem. He was honest. Then his Supervisor came out, told me I had major problems, gave me a quote of $7,000 because I had a crawl space that smaller than their extremely large bodies. It would take 4 days..blah blah blah..well I found a company, Reece Brothers Construction who came out and replumbed the whole underneath of my home for $2000.00 and were honest! It was done in one day. So who do you want? Someone who wants to take advantage of you or someone who is honest..oh they also told me they charged someone 10,000 because they had to dig out their crawl space..Pleaseeeeee...
We represent the Savannah Ga area Roto-Rooter. This service was not done by our company. We are a family owned franchise and care about our customers very much. We are very sorry the commenter had a bad experience. Since it is not our company and we don't even know where you are located we can't help. I would advise calling Roto-Rooter Corporation and tell them your story.
02/17/2012Provided by Yellow Pages
THE POSTS ON THIS PAGE COME FROM ALL OVER THE COUNTRY. THE SITE IS SUPPOSED TO BE OUR LOCAL ROTO-ROOTER PLUMBERS OF SAVANNAH SITE.
WE ARE STILL THE LOCAL PLUMBERS YOU CAN TRUST. WE CARE ABOUT OUR CUSTOMERS AND ARE STILL 24 HR @ NO EXTRA CHARGE
WE CANNOT STOP THE NEGATIVE POSTS INTENDED FOR A ROTO-ROOTER FRANCHISE OTHER THEN OURS, BUT WE CAN CONTINUE TO GIVE EXCELLENT SERVICE TO OUR CUSTOMERS AND TAKE PRIDE IN WHO WE ARE!
Sherry Daniel, Owner Roto-Rooter Plumbers of Savannah Ga
02/16/2012Provided by Yellow Pages
We came home from work (late) and found our water heater pouring water all over the garage floor. It was about 8 or 8:30 PM when we called Roto-Rooter Plumbers and within 1 hour the technician arrived and quickly diagnosed our problem, which is we needed to replace the water heater. He shut off the water heater, turned off the two breakers at the electric box in the garage and turned the shut-off value to stop the water pouring from the damaged water heater. Early the next morning he came to remove the old water heater and install the new one. Every detail was handled professionally, quickly, and we knew our techician was very knowledgeable. The problem was diagnosed and resolved in less than 24 hours! We have called Roto-Rooter before and each time we have received EXCELLENT service and we will call them in the future if we need plumbing services. In addition, their rates for plumbing services are very reasonable. We will highly recommend Roto-Rooter to our friends, neighbors, and family members because of the excellent service that they have given us. I want to thank John Myers, the technician who diagnosed and resolved our water heater problems and who responded so quickly to our call to Roto-Rooter with our emergency situation. John is very professional and knowledgeable and we will definitely ask for John if we have another plumbing problem and need to call Roto-Rooter again.
02/10/2012Provided by Yellow Pages
bad bad news the man came out and told me my line was cloged. what he didnt know i used to rod sewers years ago he when to my cleanout and ran it through with a 2" cutter thats fine for the first time because the pipe is 6" but he cleared it and said he was done i told him to run it through with a bigger one and he wanted more money. the reason for roto rooter is to make it work 1 or 2 times get you to trust them and when you clog for the 3rd time they will tell you the line is bad and charge you an arm and a leg to replace a sewer that dosnt need to be replaced dont fall for their act junk junk junk spend your money and get it done right
02/08/2012Provided by Yellow Pages
Roto Rooter plumbers - 2 February 20112
It was so nice to have a quick response to my emergency of flooded floors and backed up water in the the tub and shower. Everything was done very professionally and I was given an estimated cost before any work was started. Additionally what would be done was explained and I wasn't treated like just a woman who didn't know anything. Highly recommend even though cost was a little high.
02/02/2012Provided by Yellow Pages
We have had to have the plumber out to our place twice in the last month. Both times Roto Rooter was very knowledgeable and professional as well as friendly. Thank you "Kansas City" for providing your surrounding areas which fast, efficient and friendly help!
01/29/2012Provided by Yellow Pages
DON'T BOTHER!!! LAUGHED AT ME WITH A SATURDAY NIGHT EMERGENCY! I'D RATHER GIVE 0 STARS!!!
01/18/2012Provided by Yellow Pages
toledo appliances guys fixed my hot water tank almost 100$ cheaper then roto-rooter call them dont get over charged 419-870-6007 they gave me a whole year warranty also
01/07/2012Provided by Yellow Pages
Roto-Rooter Plumbers 1/7/2012
I am the ultimate do-it-yourselfer and finally something I did not want to tackle myself. I called and Mark #1767 showed up. Gave a competitive estimate and went to work. Did an outstanding job and cleaned up the job. I have years of executive management experience and have to say Mark is a ROCK STAR. I would certainly use them again.
12/19/2011Provided by Yellow Pages
I had a friendly helpful experience!! What a quick serve! I already have their number set in my cell phone, I am ready to recommend Roto-Rooter to everyone that needs 24hrs plumping service!!
12/12/2011Provided by Yellow Pages
Called them late on a Saturday and the Plumber came out within the hr. Had a clogged main line and he ran the snake thru a few times with a couple different ends. Once he was done told me not to hesitate to call back and he will come and take a look at it and fix the issue. Also got a call back from the plumber a few days later to see if everything was ok. One of he best plumbing services I have had in the boston area
12/09/2011Provided by Yellow Pages
The work was poorly done and the serviceman left a trail of dirt everywhere he walked and in my bathtub. I had to call him back to redo a simple bathtub drain replacement. They couldn't give me a price quote when I called but apparently they have an established price for each type of job. The cost was high even after subtracting my $40 web coupon.
12/03/2011Provided by Yellow Pages
I was given a quote for a rental house . When the manager did the work they would not leave a receipt for my tenant. When I received my credit card bill they had charged me more than twice what I was told they would charge. When contacted they would not fix it. I had to go through my credit card company to get this fixed.
More Business Info
Roto-Rooter has 24 hour plumbing emergency service. Licensed & insured. Schedule service by phone or on-line. We'll come when it fits your schedule. Trusted & recommended since 1935.
Emergency Service 24/7 Licensed & Insured
- Extra Phones
- Complete plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trenchless sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, backflow certification and repairs, 24-hour plumbing service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines. Emergency service is our specialty.
Roto-Rooter Sugar Digestant
Roto-Rooter Pipe ShieldRoto-Rooter Root Destroyer
- Payment method
- visa, master card, amex, discover, check, cash, financing available
- Drain Pipe, Drywall, Flooring, Plumbing, Drain Cleaning, Remodeling, Bathroom & Kitchen Remodeling, Sewer Cleaning, Water Heaters
Acredited with BBB
Chamber Of Commerce
- Plumbing-Drain & Sewer Cleaning, Grease Traps, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Septic Tank & System Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Damage Emergency Service, Water Damage Restoration, Water Heater Repair
- Other Information
Emergency Service: Yes
Services: Excavators, Plumbing, Basement WaterProofing, Wells, Sewer Cleaning, Drain Pipe, Water Heaters, Drain Cleaning, Septic Tank