03/05/2018Provided by Yellow Pages
Jim (#2512) and Ryan (#3993) were prompt with their appointment time. They came in and gave us a quote on what needed to be done and completed the job in a timely manner and made sure the area was clean before they left. Would definitely recommend and use again.
02/25/2018Provided by Yellow Pages
The tech, Lal, was absolutely wonderful. Not only did he fix the problem, he was polite, professional, patient, and knowledgeable in answering all of my questions. The work was completed quickly, too. A previous plumbing service had spent two hours working on the same clogged drain a few days before. Lal was in and out within an hour. I did have to wait a little longer than expected for service, but as it was late after hours on a Saturday night, I was quite pleased with their response time. They updated me hourly with expected arrival time, and actually arrived a bit earlier. I would definitely recommend and will be using again in the future.
Roto-Rooter started in 1935. In the beginning, it was a franchise system. Now it is about 50% independently owned franchise and 50% Corporately owned. I've been involved with the Roto-Rooter family since 1960 and consider many of the franchises as well as corporate folks to be my very dear friends. Many times, with my parents and siblings, we've worked through the night to help people. Sometimes without pay because we care. We're even called often by competitors who don't have the skill or equipment to do a particular job.
Roto-Rooter is the nation's largest plumbing company collectively. However, half of the organization is locally owned by families who are deeply involved in the community for generations. It is frustrating to read reviews from people who got bad service. Unfortunately there isn't a way to know where the reviews are coming from and most of the families are just hard working people who don't have time to surf the net and do a lot of hype.
We would not have stayed in business for over 75 years if we didn't do a good job and treat our customers well. Please call us and talk to us. We do care.
02/20/2018Provided by Yellow Pages
Daniel was terrific. Original person that was assigned to clear my sewer line, machine broke down. Daniel came all the way from another assignment in Castle Rock... arrived at 9:00 PM, cleared the sewer line and had the house back to normal by 10:00 PM. Daniel was very professional, very knowledgeable, and provided a great service. THANK YOU!!!
02/15/2018Provided by Yellow Pages
Fast, Effective, Courteous.
Two clogged drains where other plumbers failed were cleared within 1 hour of calling Roto-Rooter. Cheaper than paying for slow service that fails to deliver. If only the cable-guy was this fast!
02/14/2018Provided by Yellow Pages
Dama came to our house after we experienced slow drainage in our upstairs bathroom. He quickly diagnosed the issue, explained it to me using a helpful graphic, and remedied the issue on the spot. It is also important to note that he did not make or leave or mess in any way - in fact, aside from our drains now working properly, you would never know he had been there.
02/13/2018Provided by Yellow Pages
Same day service - even late at night was so great! We had a clogged toilet and after working at it for a good while, my husband called Roto-Rooter at about 6:30pm. Patrick was at our house by 7:30, and was able to fix the clog within about 15 minutes. Great service and so wonderful to be able to get it fixed that night, instead of having to wait until the next morning - and not being charged outrageous overtime fees!
02/12/2018Provided by Yellow Pages
I came home from vacation to find my drain in the basement was clogged. I called Rotor Rooter and they came within 2hours. Steve explained what was goin on and the cost. After unclogging the drain he questioned the leak from the upstairs bathroom. He quoted me a price and replaced the seal. I am excited to post a posit review because I am completely satisfied.
02/12/2018Provided by Yellow Pages
Same day service was exceptional. The technician, Chris, was highly qualified. Communications with service department was extremely thorough. They came on time and the work performed was completed in a timely manner. This was my first experience with Roto-Rooter. I would not hesitate to contact them again for my plumbing needs.
02/11/2018Provided by Yellow Pages
I want to thank Matt for doing a great job. He was friendly, and he did a awesome job. If anyone needs a plumber. Roto Rooter is the place. ask for Matt Hogsed.
02/05/2018Provided by Yellow Pages
I purchased my first home in 2015. Since then, I have been using Roto-Rooter for my plumbing needs and have always been pleased with the technicians who come to my home. Dan Wyatt came out to give me an estimate and was great! He discussed the estimate, work, and pricing with me, answered all my questions, and did not talk to me like I was ignorant. He was patient, friendly, professional and thorough. He provided outstanding customer service and was kind and sincere. I felt valued and appreciated. I was a bit disappointed he did not put the cover to my basement back on as tightly and secure as it was; but, I was pleased overall with our interaction and his service. I will continue to use Roto-Rooter for my plumbing needs!
01/30/2018Provided by Yellow Pages
Edwin S.(4644 ref number) was very friendly and professional. He took care of the problem I had without any issues. I would definitely call this company again if I need plumbing services in the future.
5 star service!
booking the appointment was easy, tech was available earlier than estimated.
tech was professional and very helpful with explaining the problem and of course solving the problem. his answers to my questions were logical and descriptive. Thanks for everything Evis, tech # 1126.
01/16/2018Provided by Yellow Pages
I was very satisfied with the service from Roto-Rooter. They were on time, professional, knowledgeable and friendly. They were able to fix my clogged drain quickly and cleaned up after themselves. I would recommend and use them again!
01/16/2018Provided by Yellow Pages
Technician Frank Rivera was courteous and friendly. The sewer drain was backed up from the septic tank to the house. He was very thorough in finding out the how and why. He explained things clearly.
01/10/2018Provided by Yellow Pages
Would highly recommend! Sent a master plumber the same day and fixed the problem. Definitely not the cheapest option but they fix the problem correctly.
01/09/2018Provided by Yellow Pages
They quickly came and fix my drain issue today. They quickly came and fix my drain issue today. They quickly came and fix my drain issue today.
01/07/2018Provided by Yellow Pages
Had a great experience with RotoRooter. The first plumber got into a car accident on the way over, so another plumber took our job after his last one. He was supposed to be off at 4, stayed until 6:30 to make sure the job got done. He got the drain unclogged, cleaned up afterwards, and was nice to boot.
01/05/2018Provided by Yellow Pages
It took 5 days to get someone here to clear a clogged kitchen drain. The weather was VERY cold and they were inundated by customers with frozen pipes, so the delay was somewhat understandable. They did call twice during that time period to update me and let me know that they would get to me as soon as possible. I was on the waiting lists of 6 other plumbers in the area. That said, Brian did a good job, was very professional and tidy. The price, however, was outrageous.
12/25/2017Provided by Yellow Pages
Sucked needing a plumber on Christmas Day but Jeremy W was a great technician. He was thorough and courteous, gave us the senior AARP discount, and took the time to get the camera out and look into the problem. We are 100% satisfied with his service!
More Business Info
Roto-Rooter has 24 hour plumbing emergency service. Licensed & insured. Schedule service by phone or on-line. We'll come when it fits your schedule. Trusted & recommended since 1935.
Emergency Service 24/7 Licensed & Insured
- Extra Phones
- Complete plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trenchless sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, backflow certification and repairs, 24-hour plumbing service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines. Emergency service is our specialty.
Roto-Rooter Sugar Digestant
Roto-Rooter Pipe ShieldRoto-Rooter Root Destroyer
- Payment method
- visa, master card, amex, discover, check, cash, financing available
- Drain Pipe, Drywall, Flooring, Plumbing, Drain Cleaning, Remodeling, Bathroom & Kitchen Remodeling, Sewer Cleaning, Water Heaters
Acredited with BBB
Chamber Of Commerce
- Plumbing-Drain & Sewer Cleaning, Grease Traps, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Septic Tank & System Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Damage Emergency Service, Water Damage Restoration, Water Heater Repair
- Other Information
Emergency Service: Yes
Services: Excavators, Plumbing, Basement WaterProofing, Wells, Sewer Cleaning, Drain Pipe, Water Heaters, Drain Cleaning, Septic Tank