CCPA
Need a good plumber? Roto-Rooter is North America's largest provider of plumbing & drain cleaning services with more than 600 locations in the US and Canada. Roto-Rooter is the company to call for residential plumbing, commercial plumbing, drain problems, sewer cleaning, sewer repair and 24-hour emergency plumbing. We're fast, we're professional and we guarantee our work. No job is too big or too small. We do everything from underground sewer line repair / replacement to faucet installation and every plumbing job in between. We can fix disposers, toilets, sinks, showers, water lines, water heaters and sump pumps. Our plumbers are courteous, efficient and ready for anything. Our plumbers excel at a number of tasks including water jetting, video camera line inspections, leak detection and line locating. Roto-Rooter offers eco-friendly drain cleaning products that will take care of your plumbing problems and protect the environment at the same time.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

Share Review

Like this review? Share it on your social network to get the word out!

04/20/2018

Provided by Yellow Pages

They were literally awesome. I've had a problem of getting low water pressure for so long time. Had called water company multiple times and other plumbing companies. Yet no one was able to figure out the reason. Finally the technician from Roto Rooter found out the problem and fixed it!!!!!! When he first showed up at my house I even challenged him that it would not be easy to find out. But this gentleman, whose name is Paul, said with big smile on his face, "We'll figure out." After the work, they put the lawn back as close as possible. I got nothing but to say "Great job!" You are very knowledgeable and competent. Roto Rooter must be proud of having these wonderful employees. Thank you!!!

04/10/2018

Provided by Yellow Pages

I had a garbage disposal replaced. Brian was very friendly and courteous. I have used Roto-Rooter before and will use them again!

04/06/2018

Provided by Yellow Pages

I am a retired / disabled plumber so calling a plumber to have work done was hard for me, I called to have a faucet installed . I called at 9;am and they said someone would be there in 30 minutes'' WOW '' in came Charley Rogers and seasoned plumber with a great personality and knowledge to resolve my plumbing issue. He waisted no time getting to work and even made small talk while STILL working, cleaned up when he was done and everything went perfect. He did a great job and I will use Roto Rooter again if needed .....as long as they send out Charley Rogers

Edited: 04/04/2018

Called and talked to Doug on Sat at 5pm and explained we had a water pipe to burst in a wall causing damage. David Perry showed up within the hour and was able to fix the leak quickly. He was very professional and courteous. We will definitely use Roto-Rooter of Staunton in the future. Thanks Doug and David! 3/24/2018

04/04/2018

Provided by Yellow Pages

I appreciated the professionalism of the company coming out in a timely manner to help scope my pipes to see if work needed to be done in the future. Seth (Tech #49) was very friendly and helpful answering all my questions even including a USB with a video of the camera scope for any future needs. I was impressed by the improvement in technology since the last time I had this done years ago. Thank you!

04/01/2018

Provided by Yellow Pages

Ron (#5592) was terrific! He was friendly and efficient and took care of the problem in no time. It took a while for him to get here, but it was Easter Sunday, and I take that into account. Would definitely call them again. Thanks, Ron!

03/30/2018

Provided by Yellow Pages

I scheduled an estimate and job was completed the same day. The estimate was supposed to be between 10 and 12 but because of the rain in the area workers were behind, I was informed by phone call every step of the way. Worker arrived and introduced himself to me and the animals and then promptly assessed the situation and provided me with a fair estimate. He completed his job timely and maintained his professionalism the entire time. I would recommend and use this company again. I did like how he was upfront about any discounts and coupons that were available to me. He saved me almost $200. Luciano #1854

03/29/2018

Provided by Yellow Pages

It took a while to get the technician (Matt #2719) here (they gave me a time window of 11;30 to 3:30 but I have to call at 3:45 and ask where the technician was). But once the technician (Matt, #2719) showed up, to my surprise, the whole process took less than 30 minutes and he was very professional and courteous. The drain pipe that was clogged is now working fine.

03/28/2018

Provided by Yellow Pages

Robert arrived within the promised time window I was provided and was very courteous and helpful. He snaked our bathroom drain line and fixed the leak under the bathroom sink. I was very satisfied with the service I was provided by Roto-Rooter and I would recommend them for one's plumbing repair needs.

03/28/2018

Provided by Yellow Pages

They were very friendly, easy to understand and did an awesome job repairing my issue. They also cleaned up after themselves. A+!!! Great people Ted #1700 & Dan #3239 were professional and courteous, amazingly it even came in lower than my initial estimate. Would highly recommend ☺

03/27/2018

Provided by Yellow Pages

Stanley (#3400) was professional and knowledgeable. It took 3 plumbers and 2 days to finally fix our leaking faucet and Stanley was the first and only one who knew how to fix it. If you are going to use Roto-Rooter, only ask for Stanley.

Edited: 03/21/2018

My plumber couldn't resolve the problem with a clogged main drain. I called Roto Rooter at 5:00pm and they were at my house within two hours. The serviceman was very professional and explained what he was going to do. He fixed my problem and I was completely satisfied! I will call them again in the future.

03/16/2018

Provided by Yellow Pages

These guys are the best! This review is primarily for the plumber Min. He showed up on time bright and early, was upfront and clear with pricing, was well prepared, and fixed our leaking pipe quickly. He also helped us examine the kitchen and bathroom sinks, outside of his assigned duties for the day, and answered many of our naive questions. Overall we are extremely happy with Min's services and would return for more business with them. Also a shoutout to Jason and Paul who initially located the problem and coordinated all the repairs. They literally showed up at our door in 20 min!

03/14/2018

Provided by Yellow Pages

David S. was great. Highly competent, professional and very friendly. Roto-Rooter is easy to access and easy to work with. Highly recommended.

03/14/2018

Provided by Yellow Pages

I called Roto Rooter because our drain in the laundry room was plugged. I experienced same day service within 1 hour of my initial call. The technician was prompt, courteous, thorough, professional and answered all of my questions. The work was completed quickly and was done well. He even showed me how to fix the problem myself in the future which was much appreciated! And it came with a 6 month guarentee on the work.

03/12/2018

Provided by Yellow Pages

Couldn't have been faster service! Only plumbers who would come out without a service charge with a free estimate and go the job done on a last minute call on a Friday afternoon. Problem was resolved within two hours.

03/10/2018

Provided by Yellow Pages

David #4383 is a great plumber. He was prompt, professional and had the expertise to solve the drainage
problem in the bathroom sink. Several other plumbers came out and were unable to solve the problem.
David was persistent and stayed with the problem until he came up with a solution. He talked through the steps with us as he worked. I would highly recommend David. Thanks David.

03/09/2018

Provided by Yellow Pages

All toilets stopped up on Thursday night. I called Roto Rooter first thing Friday morning and they were able to get here withing 2 hours. The tech, Shawn Prunty, was excellent. He explained everything as he went through and was able to quickly resolve our clog and even showed me the inside of the pipes using a camara. He was totally professional and friendly but most importantly got the job done quickly. I am a loyal customer forever! I would highly recommend them. I don't know if they are more expensive but they were certainly quick. With three of us home all day and one of them being my 90 year old dad, speed was a priority for us. Thank you Shawn and RR.

03/09/2018

Provided by Yellow Pages

Jamie #5213 was so helpful and fixed my drain issues. He was on time, super nice and did a very good job. Highly recommend

03/08/2018

Provided by Yellow Pages

Ronnie #203 was great. Got the job done!! Very prompt, honest, courteous, friendly. Stayed and made sure everything was working before he left. Would highly recommend.

More Business Info

Roto-Rooter has 24 hour plumbing emergency service. Licensed & insured. Schedule service by phone or on-line. We'll come when it fits your schedule. Trusted & recommended since 1935.

Extra Phones

TollFree: 877-729-7686

Services/Products
Complete plumbing repair, residential plumbing, commercial plumbing, bathroom plumbing solutions, trenchless sewer line repair and replacement, pipe bursting, pipe relining, kitchen plumbing jobs, sink plumbing, toilet repair / replacement, water heaters, sump pumps, faucet replacement, video camera pipe inspections, backflow certification and repairs, 24-hour plumbing service, line and leak detection, garbage disposer repair, water supply line replacement / repair, dishwashers and ice maker water lines. Emergency service is our specialty.
Brands

Roto-Rooter Sugar Digestant

Roto-Rooter Pipe Shield

Roto-Rooter Root Destroyer
Payment method
visa, master card, amex, discover, check, cash, financing available
Amenities
 Drain Pipe, Drywall, Flooring, Plumbing, Drain Cleaning, Remodeling, Bathroom & Kitchen Remodeling, Sewer Cleaning, Water Heaters
Accreditation

Acredited with BBB

Chamber Of Commerce

Categories
Water Heater Repair, Grease Traps, Plumbers, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Septic Tank & System Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Damage Emergency Service, Water Damage Restoration
Other Information

Commercial: Yes

Emergency Service: Yes

Residential: Yes

Services: Excavators, Plumbing, Basement WaterProofing, Wells, Sewer Cleaning, Drain Pipe, Water Heaters, Drain Cleaning, Septic Tank

Banner

Payment Options