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Purchased a new Ruud heat pump unit in February. Very easy to deal with. I had a bunch of questions about wich unit is best for me and my budget and Mr Dale was very helpful from day 1. After I decided the best way for me to go he was ready to install the next day. Three months after install i am glad I listened to Mr Dales advice. Power bill dropped over $80.00 a month and i have never had better air flow in my house. I will never deal with anybody besides Ramsey Heating And Air. I tell everyone to call him for any problems they have on heat and ac.