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Reviews

TJ
Tammy J.

02/13/2015

Provided by YP.com

nurse she says to me "Hi, how are you doing"..."Tammy...HI" but before I could even say anything since I am still getting into the hallway and making sure I don't hit her with my stuff or slip since I am looking down she then suddenly says "YOU CAN LEAVE!" & goes "BYE BYE" I said "what?" She said I & tha!now! At this point I am totally in shock & freaking out-for a slight moment thinking i'm on one of those candid camera shows but she was YELLING at me. I said-I am not going ANYWHERE until I speak to Dr. Zehnder! He then comes out & now all hell breaks loose w/ his nurse...He ask me what is going on this morning so CALMLY because I am in dire pain & drastically NEED him to treat me so no matter what this lady's problem is I need him & start telling him everything. I said it all started yesterday when I tried to make the online appt & via phone, I start telling him the story about how I was treated by the older nurse & how they weren't there at first & I thought I wasn't even going to get in since nobody told me anything...THE WHOLE time yes THE WHOLE time HIS nurse said to THE DR. that "WE ARE NOT TREATING HER" and "I AM CALLING SECURITY yes I said SECURITY"! I am dumbfounded by the behavior of his nurse & her horrible unprofessional attitude. I start to explain to the dr. again that his dad had treated me for all my back/neck issues but this was a issue I had w/ Dr. Spitzfadden, as I am telling him my history (in the hallway between medical rooms for ANYONE to hear-thinking that violates my HEPA protection in someway) His nurse has then gall to say I have only been there ONCE! I've been going there for YEARS w/ him being my 3rd DR.! He then scuttles me into the 1st medical room, keeps the door opens & argues w/ his nurse that everybody needs to "Reset" SHE continues to tell him it's either ME OR HER & that she REFUSES to treat me (I am assuming with blood pressure test, temp, etc) Finally I get it out to him that I believe I have a problem with the muscle in my foot or twisted ankle or something. He BARELY looked at my foot, asked me where it hurt and if I wanted the same treatment w/ the injection they shoot in your heel & that's it. While all this is going on...here is where I lose it...HIS NURSE SAID THIS IS EXACTLY WHY WE NEED TO STOP TREATING HOOSIERS like her! I was now livid. I told the doctor to tell his father when he got back from vacation that I will no longer need his services & HOW DARE she call me a HOOSIER...I make 6 figures a yr & that his nurse is a "B***H" as well as the rest of their staff in front & now I have had it & will be making reports to every single site I can as well as calling the director of the board for their facility over this entire event. I never felt so OFFENDED & mistreated by MEDICAL PERSONELL in my life.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
debit, all major credit cards, check, amex, discover
Location
Mercy Doctors Bldg
Categories
Physicians & Surgeons, Orthopedics, Physicians & Surgeons, Physicians & Surgeons, Pediatrics-Orthopedic Surgery
Other Information

Parking: Garage, Free

Wheelchair Accessible: Yes

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