John Henrys Plumbing, Heating, Air, and Electrical was started on September 12, 1996. Over the last two decades, we have developed our five-star standards of quality service for our customers. We are committed to our philosophies, and this has allowed our team of 150 plus employees to service the communities we serve with this standard of excellence. At the core of our identity lies the humble beginnings of a small, family-owned business. We have nurtured our roots with the utmost pride, transforming into a diverse and comprehensive home service company. Embracing our purpose of Our family serving yours, we remain steadfast in our commitment.
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Reviews

KR
Keith R.

04/22/2023

Provided by YP.com

John Henry's has always been great. We have all our special plumbing needs taken care of by them.

SC
Sue C.

07/17/2022

Provided by YP.com

Erin provided our repair service he was professional and experienced he diagnosed the problem in a minutes time had us going in 30 or less he had to get the bill together and that might have taken him more time than fixing our air conditioning system. We are grateful to him!! Thank you John Henry for getting us so promptly on the schedule. Calling to tell us he's on the way. Customer service was amazing and we are now chilling. Literally. Thank you

DK
Dean K.

08/27/2021

Provided by YP.com

Awesome service don't stop doing what you're doing

EP
Edwin P.

08/11/2021

Provided by YP.com

If I could give Thad a higher score, I would. He was fantastic and very knowledgeable. I would recommend John Henry’s every time.

KR
Keith R.

08/11/2021

Provided by YP.com

John Henry's Plumbing is great. We've had excellent service from them. They are one of Lincoln's best.

BL
Barb L.

07/16/2021

Provided by YP.com

Service call was scheduled to accommodate me. Service person arrived promptly, quickly assessed the jobs, provided an acceptable estimate and recommended an additional item (no pressure, just an observation) and performed the agreed work on the spot. All parts of this transaction were handled efficiently and professionally. I will use John Henry’s services again.

DU
Drew U.

12/28/2016

Provided by YP.com

My sewer line got backed up due to tree roots. I called them and the lady just said they had a $50 diagnostic fee and that would be applied toward the service if we chose to have them do the work.

The technician came out a few hours later. I told him I just needed the tree roots cut out of the sewer and wanted and estimate. He looked at it and said the exact same thing: $50 diagnostic that they would apply to the hourly rate of $95.

He first walked into my house at 9:10 and finished up work at 10:15. He then ran his tools to the van and came back in to get paid. He did not show me an invoice, but told me it was $178. In a moment of stupidity, I didn’t question it. I just wrote the check without thinking. He then left, but sat in his van in front of my house for almost 20 minutes.
Later that day I contacted John Henry’s for a detailed bill. They said their GPS showed the van was at my house for 1.5 hours, so they were charging me for an hour and a half or labor.

When the technician was done he just casually mentioned that my t cone plug wasn’t sealing super well so he had replaced it for me. He never asked me if it was ok and since he was so casual about it I assumed it was something they were maybe throwing in for free.
Turns out that little plug was $25.66. I found the EXACT some plug on amazon for $12, and I’m sure they don’t pay nearly that amount for theirs.

In conclusion, the guy basically took a break in front of my house once the service was done to apparently run up the clock. Also, they installed a part that wasn’t absolutely necessary, without asking me then charged and insane amount for it.

I contacted them with my concerns and they said they felt the charges were fair. I’ve used John Henry’s in the past for some major things: new AC, heater, and water heater. They have now lost a customer for life.

R
Robert.Beck

09/17/2015

Provided by Superpages

Technicians were very professional and customer service oriented. Clearly explained all that they planned to do, kept work area very clean, and swept up area after completion of work that was performed. I was very pleased with their service.

anonymous

06/25/2015

Provided by Superpages

Came early, called first. Completed work quickly. He was friendly and polite.

anonymous

06/22/2015

Provided by Superpages

Nick was prompt, professional, and performed a complete system check and cleaning.

anonymous

06/21/2015

Provided by Superpages

On time, polite, quality check of my furnace and AC system.

R
rh-adam72

05/20/2015

Provided by Superpages

Wes was very friendly and did a very thorough job of checking out and cleaning our central air conditioner to make sure it was ready for the Summer months ahead.

anonymous

04/28/2015

Provided by Superpages

Very professional. Explained the process before working.

anonymous

04/15/2015

Provided by Superpages

The best heating/cooling service professionals in Lincoln, NE. The only ones I will let service my furnace/heat pump/AC units.

anonymous

04/13/2015

Provided by Superpages

Prompt, professional and got the job done in an orderly fashion. Well done!

anonymous

03/31/2015

Provided by Superpages

Great job as usual!! Very friendly, knowledgeable, and efficient.

P
plarson75

03/24/2015

Provided by Superpages

Always provide great service! Thankful for Chuck's expertise and kindness in explaining things and doing such a thorough job!

anonymous

03/12/2015

Provided by Superpages

excellent diagnosis and repair of my plumbing problem.

anonymous

03/02/2015

Provided by Superpages

Professional, but super expensive. Won't use John Henry's again; just too much $$$.

anonymous

02/26/2015

Provided by Superpages

He was professional and efficient.

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 402-466-6800

Services/Products
Air Conditioning Repair & Installation, Heating Repair & Installation, H.V.A.C. Services, Residential Heating & Cooling, Preventative Maintenance
Brands
Dealer for Trane Comfort Specialist Dealer & Lennox Premier Dealer, service most all brands
Payment method
mastercard, discover, visa
Accreditation

Best of Lincoln

BBB Integrity Award

Angies List Super Service Award

Social Links
Categories
Plumbers, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Bathroom Remodeling, Duct Cleaning, Electricians, Furnace Repair & Cleaning, Heating Contractors & Specialties, Plumbing-Drain & Sewer Cleaning, Water Heater Repair, Water Heaters
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