Economy Storage

Write a Review919-600-1558

CLOSED NOW - Opens at 9:00am

Place has had break ins and management uses passive aggressive ransom tactics.



Don't do it. I rented here for 7 months and had 2 units. One day I go there and there is a red lock on one of the units. My payments were up to date, so I call the property manager and she tells me to look at the other unit I rent. There were some small dents on the door that anyone backing their vehicle or maybe someone dropping something on the door could have caused. She then tries to get me to confess to damaging the door. I told her if she has video or proof that I caused the damage I will reimburse accordingly. She refuses to show me any video and then says she will call the police to file charges and to get off the property.



I was not about to leave the property with all my belongings still in my unit. So I call police and they come out to the property and call to inform the property manager that she can't file charges and damage to the door was a civil matter. So the police give me a few options to pursue.



They were holding my belongings ransom in exchange for a dent on an outside door anyone could have damaged. What great customer service!



After sending repeated texts to her and emails saying that I will wait at the property with the lease in hand till they get there and open my unit so I can get the hell out of that place. I finally get somewhere.



She finally emails back informing me that the lock will be removed for one day and that I only have one day to get my stuff out or they will throw it out.



In the email she notes that there has been break ins there in the past and they will throw out people's belongings. See quotes below from property manager.



"We will stand FIRMLY behind our lease. We have turned video recordings over to law enforcement on prior occasions (most recently Jan. 11, 2015). Criminal charges were filed in that case and those individuals have been charged. We will review the tapes regarding this issue and contact that specific lead detective regarding this matter as well"



"We have the legal option to open your unit and toss your belongings. We suggest you remove your belongings willingly on Monday and do not return to the property."



This is incorrect by North Carolina laws. They need to inform you in writing and give you time to get your stuff out before tossing them.



Anyways I got my stuff out and hope I can save someone from ever renting at that place.