David Quick Appliance Repair
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01/28/2016
Provided by YP.comExtremely unprofessional!
A part broke on my Samsung refrigerator. Samsung sent out David Quick Appliances to handle the diagnosis & repair. After 3 months of ME attempting to follow up with them, (meanwhile, they dodged all of my calls, voicemails, and ultimately blamed Samsung for their ineptitude), I finally got so frustrated, I contacted Samsung to report them.
The "final straw" (and what predicated my report to Samsung) occurred with Mary Quick (the wife). I explained to her my frustration in trying to get a hold of them - her response: "We have tons of customers and following up with each one would be impossible."
She then tried to tell me "They were doing me a courtesy by not charging me for the part." This is a lie - as confirmed by Samsung - my fridge was still under warranty.
Bottom line: Don't do business with these people. They are rude, argumentative, and deceptive. Go somewhere else while "David & Mary Slow" get their act together...
11/18/2015
Provided by YP.comRude, very argumentative and did not show up when scheduled. Gave me a hard time with my extended warranty. Do not use! They are not the only Samsung repair company in town.
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Mon - Fri: - Other Link
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- Major Appliance Refinishing & Repair, Major Appliances, Small Appliance Repair