General Information: Carnation Building Service, Inc. was founded in 1991. Our beginning was humble, with a vision of providing a quality service at a fair price. It was our belief that if we provided a quality service at a fair price Carnation Building Service, Inc. would grow and become a viable entity. Today Carnation Building Service, Inc. is responsible for the daily cleaning in excess of 3.1 million square feet. This is something that could not have been accomplished with out you the customer and the commitment from our staff. Carnation Building Service, Inc. is committed to a quality service for you the customer and providing our staff with the best possible support, training, equipment, supervision, and vendors available in the market. Training and Development: We at Carnation Building Service, Inc. are fully committed to the on going development of management, supervision, and our hourly paid labor through external and internal training. We demand from ourselves this ongoing discipline in order to improve continually, sense we know that proper training is second to selective hiring and that this will guarantee results and maximize the dollar investment of our customer and Carnation Building Service, Inc. Training starts prior to any task performance to safeguard our employees, client¿s holdings, and consistency of service. This orientation is through and demanding in that it covers mandatory practices of security, key control, product use and application, safety practices, and standard cleaning methods and procedures. Our Continued training extends into the supervisory and management ranks. Weekly operations meetings, work shops, regular suppliers, seminars, and outside programs are held to update, inform and educate the management core in client, people management, and quality control measures. Carnation Building Service, Inc. is very proud of our efforts and has formed an executive committee that holds regular meetings to look at ways to improve methods, efficiency, and training. Our directors expect our operative team to be on the "leading edge" of our industry. Our employees are our only asset, and we must work to deliver our statement "We Care." A fully trained and proud workforce does not just clean and area, they "Caretaker" our investment. Quality Control Management Program: Prior to deterring our methods of quality control and measurements, we must answer the question: "What is the Standard?" It is defined so that the client, contractor, or employees doing the task are in full agreement and understanding of what is expected. The goal is to provide the optimum quality to the client, given the resources available and the financial constraints of the market place. We at Carnation Building Service, Inc. demand of ourselves the best quality allowed protecting our mutual interest-our valued clientele, our reputation, and our fair return on investment. To track our performance is a lot of work and yes it meets with some resistance, yet there is a greater risk if the control mechanisms are not in place. We deliver on our promise to perform. Therefore, the higher the cleaning standard, the lower the direct and indirect costs to you. Carnation Building Service, Inc. has developed a program that takes the client's specifications, and translates these into balanced work loads and classification job descriptions that will be a road map for our cleaning activities. Only then can we expect our operative management and staff to deliver on your needs. Implementation of a detailed Quality Control Management Program is the first vital step in achieving our goals The second is an involved management staff at all levels to monitor and communicate what is stated to you in the presentation. The key to delivering on this goal of

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Fax: 303-340-4845

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Janitorial Service, Carpet & Rug Cleaners, Pressure Washing Equipment & Services, Water Pressure Cleaning
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