W.S. Badcock Corporation is one of the largest home furniture retailers in the United States. With more than 300 stores in eight states, Badcock Home Furniture &more in Kinston, NC offers a full range of furniture, bedding, appliances, electronics, and accessories.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

BP
Brittany P.

01/12/2018

Provided by YP.com

Great customer service unless something goes wrong.

I have been repeatedly stood up and talked down to as if I was an inconvenience. Continuity of customer service is lacking and communication is nonexistent. Iv been told to be available at my home on 6 separate occasions, that someone would call when they were on their way and no one shows up. Iv been told by the manager they only set up delivery schedules the day before around 5pm, which is difficult when you have a job and school. This prevented me from receiving one of my items. I have paid off my balance in full and will never return there again nor do I recommend them or buying a protection plan.

claimed iconBusiness Response01/29/2018

Hi, Brittany. We apologize for the frustrations and inconvenience you have experienced. Please reach out to our corporate team via private message on our Facebook page (https://www.facebook.com/badcockfurniture/). We would like to look into this for you and see how we can help.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: 252-208-1561

Phone: 252-522-9673

Fax: 252-522-3311

TollFree: 800-223-2625

Payment method
amex, discover, visa, cash, check, debit, financing available, master card
Other Email

Categories
Furniture Stores, Home Furnishings, Major Appliances
Suggest an Edit