Muna Couture Made to Order

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I was sent to them from West End Alterations because West End said my wedding dress was too complicated. So I walked right over and went it.



A. It looked like a roll of fabric threw up all over the floor. I couldn't believe how unorganized and messy everything looked.



B. I had to speak up and talk to them first, no one greated me at the door. So I said "Hey, the place down the hall sent me over - they said you do wedding dress alterations." 3 of the women stared at me until I turned my head and saw a younger lady sitting there. She was very nice and asked me what I needed. I believe she was the daughter of the owner. So I told her and she showed me into a dressing room and told me to put my dress on.



C. I go into the dressing room and there is stuff everywhere. No one offered to help me put on my HUGE ballroom gown wedding dress so after struggling for about 10 minutes, I finally got it on.



D. When the nice girl that helped me came back - she brought her mom (I assume). Her mom looks at me and says..."well - this will be very expensive". I knew alterations would be so I said that's fine. Then she continued to look at me with such distasted and said "Well, we make clothes, so it'll look good but before I pin you, let me do an estimate." Maybe I just looked poor or they didn't care to help me, I don't know. But she came back and said my dress alterations would cost $700. Ha, I laughed, because I thought she was kidding. I'm not a moron, I knew it would be expensive (as in $400), but there was now way I was going to pay them $700 after their poor customer service. So I got undressed and walked out.



I will never visit them again for any alterations I'll ever need. They were rude, acted like they were better than me and their studio was awfully cluttered. My dress would have been lost in there.