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Reviews

EA
Elizabeth A.

10/25/2016

Provided by YPmobile

Dr. Pate is a great dentist! His staff is very friendly and they go out of their way to make sure you have a great day.

anonymous

01/31/2012

Provided by Superpages

10 years Dr Pate has been taking care of my family. I recommend hit to all my friends. The staff are the greatest, already friendly. I can't say enough about how good this dentist is.

K
ksnash

10/05/2011

Provided by YP.com
Dr Pate and his staff treated ...

Dr Pate and his staff treated me disrespectfully and indifferently during two of my three visits this year. I feel as though I wasted my time and money on his services. My most recent visit was over an hour long, with about 15 minutes of face time (both hygienists and Dr Pate cumulatively) and I still left with no treatment or recommendations for problem resolution. In fact, it wasn't until the end of the appointment that he said he didn't even work with veneers - the sole reason for the visit, which had been discussed with reception and two different hygienists! He introduced himself to me and began conversation as if I were a new patient, when it was my third visit this year! His lack of acknowledgment to my building loyalty, the extremely long wait times and the unprofessional demeanor of his staff ensured that I will never use him again. Withholding exaggeration, it was by far the worst dental experience I have ever had; and I have had years of serious dental work done. My review is based entirely on his unprofessional attitude, lack of attention to my needs as a patient, and the snottiness of his hygienists and receptionists. I would not recommend All Care Dentistry, or Dr. James E. Pate to anyone.

claimed iconBusiness Response11/08/2011

Thank you for the feedback – our office strives through feedback and we appreciate it – whether good or bad. First off, you obviously felt slighted during your last appointment with us, and for that we do apologize. It is never the intent of Dr. Pate, or his staff, to make a patient feel mistreated. We were never made aware of your feelings during (or after) either of the two appointments of which you spoke. If you would have voiced your feelings to Dr. Pate or his staff, we assure you they would have been (as they are now) taken very much to heart and our office would have done whatever was needed to make things right. Regarding your wait time at the most recent appointment, as it was explained to you by phone you were being worked-in to the schedule as a walk-in appointment and therefore were required to wait behind patients with appointments. We understand this can be frustrating when you must wait an hour to have an evaluation, however, each patient must be treated fairly with respect to their scheduled appointment time. Furthermore, please note that our office handles Lumineers, which is simply a different type of veneer. The reason we choose to work with Lumineers instead of veneers is that lumineers are thinner requiring less tooth structure to be removed. This is information our staff tried to explain to you during your appointment. It is unfortunate that our Dr/patient relationship ended on a bad note; however, we wish you the best of luck in your dental endeavors. We also hope that our patients will continue to see us as we see ourselves – kind, considerate, professional. :)

This listing has been claimed by a business representative.
anonymous

12/16/2008

Provided by Superpages

I have been going to Dr. Pate for over three years now and have never been anything but highly pleased. He must have the nicest, most helpful and knowledgeable staff EVER! When I first decided to change dental offices - I was sooooo scared (I mean who likes going to the dentist?) - but I was instantly amazed at the chair side manor of Dr. Pate and his entire staff. My visits have always been pain free (I didn't even think that was possible at a dental office) and about as pleasurable as a dental visit can be. I've never been misquoted or overcharged - my experience with Dr. Pate has been well worth the time and money spent (which in my opinion is very reasonable). He works with my insurance and I have referred many friends and family members who have had the same great results. I put my full trust in Dr. Pate in handling my dental needs - : )

J
jsmith

10/29/2007

Provided by YP.com
Very Friendly and comfortable

I ended up going here for an emergency visit. The whole office staff,the office environment and the Dr. himself were very friendly, helpful and courteous. I would definately recommend them.

M
mk4nemo

08/01/2006

Provided by Superpages
On time and on budget

Amazing go to the dentist and get in on time! Very nice staff and pleasant surroundings. Great and that's not a word most can use with the word DENTIST!

More Business Info

Hours
Regular Hours
Mon - Sat:
Extra Phones

Fax: 615-385-9704

Payment method
master card, visa
Neighborhood
Breeze Hill
AKA

James Elwood Pate, DDS

James E Pate

James Pate

Pate, James E, DDS

Categories
Dentists, Teeth Whitening Products & Services
Other Information

Insurance: Most Major

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