Suncrest Nails

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Ten yrs of acrylic nails and I had the most painful experience at Suncrest Nails by a male tech phouang-doan. He put the tips on with glue as is procedure but ddnt loosen sides of skin that had stuck. The acrylic powder was applied too thickly and overlapped sides of my skin slightly so that when he began filing with the Emery board he had to use an uncomfortable amt of force to dig and pull apart my skin from the acrylic and was very painful. He handled my fingers and hands roughly, filed quickly causing more pain and brush burns on sides of my nails. When he used the dremel tool he got too close to a few of my cuticles causing brush burn pain then continued to dig at my skin at sides of my nails to loosen them from acrylic. When I told him he was hurting me he ridiculed me by asking if I was dying (he later said he was just teasing)



He argued with me when I asked if he could shorten them more, when I asked him to slow down and not be so rough. When I explained I had others in that salon do my nails prior and had no pain and how just four months ago I was doing nails for The Mouse in FL so I knew what I was talking about, he argued. Manager was nice but no help. Tried to explain how much time he took with me, complimented me on my tattoo to distract me and still charged full price of $50! What poor service. To top it off, I had to try my best to file them skinnier n shorter cuz they were too wide and long.



Iv gone there many times in past n had a good experience however it appears their main focus is on quantity of ppl they can move thru the doors and not on quality and stellar service. The Mouse would have fired them and I would have gotten my nails for free or at least half price.