Torii Japanese Restaurant

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CLOSED NOW - Opens at 11:30am

Had reservations at 8. Waited till 8:45. Watched as they seated a group that arrived after us instead!

I firmly believe I will never have a restaurant experience as terrible as last night at Tori's. We made a reservation for 8pm for a group of 30. 4 of our group arrived 20 minutes early. Right at 8 PM we had 10 people there. They wouldn't seat us as the entire party hadn't arrived. At 8:10 we had 20 people. They go ahead and seat us, however only 15 of our party can be seated because they had just seated a large group despite our reservations for 30. Needless to say, half of our group was standing in the hallway, some at the bar. ... waiting for a group of 15 who just started eating to clear out. They give us menus and try to begin taking our orders- all while half of our group hasn't been seated. This was rude, and I'm pleased that my group decided not to begin ordering. At this point we had enough, we called a nearby restaurant who was able to accommodate our group and we left- all 30 of us. We grabbed our belongings and took our business elsewhere. The manager - or we assumed she was the manager was very unprofessional. They shouldn't take reservations if they aren't going to reserve the area. We would have understood if we didn't have a single person there by 8pm- but we had 10 people there. This was terrible service, if I could review with 0 stars I would.

Been coming here for over 20 years! Great atmosphere, and the chefs put on a great show on the grill. My kids love it too! Great food! A little pricey, but I think it's worth it!

Modestans have always known the best place for sushi to be Torri Restaurant. This family oriented and friendly restaurant brings it all to the table; great food, friendly people, great customer service and the atmosphere is the best. Don't forget the great cocktails and best Karaoke entertainer in town. Just don't take it from me....try it for yourself...you won't be sorry.....A+++++++++

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