Horrific customer service. Installation was supposed to take 1 day; ended up being a "3 week" job. Installers delivered carpet with 3 soil spots; carpet not attached to wall in one spot; and workers did not clean up afterwards, leaving carpet debris everywhere including in driveway. (Lied saying they did not have a vacuum cleaner). Insulted our intelligence by wanting to "clean" spots on "new" carpet. Had to make numerous calls to get installers back out. Once told installers were "up in the mountains." Company sent out 3-piece replacement carpet to replace 2-piece original, further delaying job to 3rd week. Meanwhile, furniture strewn all over house. One star is for Shaw Carpet, Floors Plus not recommended.
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More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
SatClosed
Extra Phones

Phone: 209-577-0718

Services/Products
  • Se habla Espanol
  • Se Habla Espanol
  • Residential - Commercial
  • Your Flooring Store and More
  • Design Center
  • Your Flooring Store & More
  • Large Selection in Stock
  • Atm
  • Hardwoods
  • Residential & Commercial
  • Laminate
Brands
Atm, Shaw
Payment method
discover, visa, amex, mastercard
Accreditation

Licensed

Financing Available

AKA

Floors Plus Inc.

Social Links
Categories
Carpet & Rug Dealers, Building Contractors, Carpet Installation, Floor Materials, Flooring Contractors, Hardwood Floors, Hardwoods, Tile-Contractors & Dealers
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